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Less accurate telephone bills (Read 4,137 times)
SilentCallsVictim
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aka NHS.Patient, DH_fairtelecoms

Posts: 2,494
Less accurate telephone bills
Sep 17th, 2010 at 4:10pm
 
Both dedicated and novice Ofcom-bashers can have a go at the proposal contained in this consultation - Modifications to the Ofcom Metering and Billing Direction 2008.

On reading through one gains the impression that the proposed modification offers the potential for tolerated error rates to be compounded when multiple parties are involved in the billing process. A big clue is dropped by use of the word "materially" in paragraph 1.6.

It is not until one reaches paragraph 3.8 of the consultation document that this point is conceded.

The lesson is to never expect a "consultation" issued by an interested party to lay out the issues objectively. So long as everything is somewhere in the text, the "consultor" is free to summarise and present the material in any way it wishes. If there is a specific proposal then this will be done so as to achieve assent.

At only 25 pages and with only 13 items in the Glossary, this consultation is kindergarten stuff, suitable for beginners at Ofcom-bashing.
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NGMsGhost
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Re: Less accurate telephone bills
Reply #1 - Sep 27th, 2010 at 9:44am
 
SilentCallsVictim wrote on Sep 17th, 2010 at 4:10pm:
At only 25 pages and with only 13 items in the Glossary, this consultation is kindergarten stuff, suitable for beginners at Ofcom-bashing.


SCV

I thought you believed that the chaps and chappesses working at Ofcom were all jolly decent (if rather severely overpaid) individuals only trying to do their best and that the only way to change their bureaucratic approach (an approach similar to that of which even the some of the finest Eastern European bureaucracies from Cold War days would have been proud) was to engage with them constructively.

Do we detect in your comments SCV that you have finally begun to change your tune when even you start to suggest that "Ofcom bashing" may now in fact after all be an acceptable sport. Wink Lips Sealed Grin
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SilentCallsVictim
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aka NHS.Patient, DH_fairtelecoms

Posts: 2,494
Re: Less accurate telephone bills
Reply #2 - Sep 27th, 2010 at 11:09am
 
I am a firm believer in constructive engagement. I oppose the over-hasty and thoughtless attribution of improper motives, especially to junior personnel. Many of the problems with Ofcom are actually due to its constitution and role. Governments of all parties believe that the consumer interest in Telecoms is best served by the market mechanism, which Ofcom is required to support.

Anyone seeking to assess my personal credentials as an Ofcom-basher should review my writing and other comments more broadly than on topics covered within this forum. I am happy to connect my identity in the forum with my broader campaigning identity.

I am totally convinced that the progress which has been made on many issues covered in the forum is due to both the constructive engagement with Ofcom and the bashing which has been carried out by members, since long before I got involved with these issues. I look forward to further progress and am keen for beginners to get practised.
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