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I have looked for 01744 736731 in the database and cannot find it. If you were using it, has it been listed on our site?

As you are asking for help, perhaps you can repay the service by providing help to us. What is the 0845 585 3485 number for?

When you used the 01744 736731 number, what was the 08 number for which it was an alternative?

The reason I ask is because we do have an entry for this and all HSBC numbers in the form 0845 583 xxxx, 0845 584 xxxx and 0845 585 xxxx. I know that the last six digits are internal extension numbers for extensions within branches across the country. From what you've said, I cannot work out whether this is a branch, or a general office.

The underlying geographic numbers are all Barnsley ones, and they map 01226 plus last six digits of 0845 number. So 0845 5 853485 can be reached on 01226 853485.

It would obviously be impractical for us to list all 30,000 numbers, but I can add entries for those such as this if a number of people likely to use them. That is why I would like to know what department it's for, and if it's a branch, which branch.