Hello and welcome to SAYNOTO0870.COM.
As its website shows,
FirstAssist Group is made up of a number of companies. There is FirstAssist Insurance Services and FirstAssist Legal Protection.
FirstAssist Health & Wellbeing is the bit that does absence management, amongst other things. It also shares its website (
www.first-assist.com) and apparently its offices with FirstAssist Added Value Services.
From the
contact page:
Wheatfield Way
Hinckley Fields Estate
Hinckley
LE10 1YG
Tel: 01455 251155
32-42 High Street
Purley
Surrey
CR8 2PP
Tel: 020 8763 3333
We discussed this company very recently in connection with its operation of the BMA's Counselling Helpline:
http://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1280096097This company evidently operates helplines for many clients, some of which are staffed 24 hours a day. The BMA's helpline is 24 hours and I guess that the absence reporting line will be as well.
The question is, which office handles calls for absence reporting? It may well be the case that the same staff answer different types of calls for different clients. We know that BMA counselling is answered at Hinckley.
The SAYNOTO0870.COM alternative numbers database is about people sharing numbers, so please feedback on what you find, as I would like to list an alternative for others to use. Any other information you have or find out might help. The e-mail address, for example. It would certainly be useful to know which office handles calls to the 0845 number in the OP.
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FirstAssist Absence Management (Read 7,813 times)
