Try 01332 264 646 and let us know how you get on.

I found that number on www.192.com

Whois thederbyconferencecentre.com gives the name of a member of staff who is identified as being Group IT Manager and the address is:

Kingston House
Catalis Rail Training
London Road
Derby
DE24 8UX

The telephone number given is that of the host.


Catalis is a company which specialises in health and safety training in a wide range of industries: Rail, Construction, Manufacturing, Electrical, Energy, Environmental, Public Sector and H.M. Forces.

On its homepage is another 0845 number, and all but the last digit is the same as the ones used by The Derby Conference Centre.

The Our History page on the Centre's website says:
Quote:

The head office of RTC Group is (see its contact page) based at the Centre and several more 0845 numbers! For some reason, the Group's marketing department does not have a 0845 number, and instead uses 01332 861336.

As it was most probably the marketing people who insisted on rip-off 0845 numbers, they appear not to like them themselves.  

Ganymede Solutions are part of the Group and are based at the Conference Centre and have, you guessed it, another 0845 number! Same for ATA Recruitment. Although Global Choice Recruitment does give its address as the Derby Conference Centre, its published telephone number is a 01252 one.

I think if we can crack one of these 0845 numbers, then we may be on to alternatives for them all....

Here is a list of the 0845 and 0870 numbers I have found and their purpose:

• 0845 880 8100 Conference Centre: Event & Conference Enquiries
• 0845 880 8101 Conference Centre: Hotel & Bedroom Enquiries
• 0845 880 8102 RTC Group: Switchboard
• 0845 880 8104 Ganymede Solutions
• 0845 880 8108 Catalis
• 0845 880 8116 RTC Group: Finance
• 0845 880 8120 ATA Recruitment
• 0845 880 8810 RTC Group: IT
• 0870 890 0030 Conference Centre: Main fax
• 0870 890 1880 RTC Group: Main fax

Catalis was aquired by TQ in July, but I doubt that would have had any effect on its telephone numbering.

A search of our forum and our database for these companies reveals nothing. However, a search of BT Phonebook for these names within DE24 returns:

Catalis Rail Training
Tel: (01332) 263663 Not recognised
London Rd, Alvaston, Derby, DE24 8UX

Tq Catalis
Tel: (01332) 574195 Rings
The Derby Conference Cntr London Rd, Alvaston, Derby, DE24 8UX

R T C Group
Tel: (01454) 310069 Rings, although this is not a Derby number, so not a useful lead
London Road, DE24 3LT

R T C Group Plac
Tel: (01332) 752792 Answers (without ringing) with a recording: "ATA Selection"
London Road, DE24 3LT

A T A Group PLC
Tel: (01454) 310069 As above
London Road, Alvaston, Derby, DE24 8PX


Googling reveals the number 01332 263122, which is similar to the one found by sherbert and like that one, is not recognised. However, 01332 861 835 has popped up and is within the same 1k block as the marketing department number highlighted above.

I suggest that the block belonging to this company may start at 861320 (or possibly 861310). 861000 is not recognised, 861100 belongs to a car dealership, 861200 is Fairfax Meadows and 861300 is Fairfax Meadows Telesales. 861999 is OCN East Midlands

861320 is ATA Selection; the same message as is on 752792. 861861 is answered by (possibly an individual's) voicemail identifying it as Catalis.


After all that, I tried 01332 861835 and got straight through to someone who answered as "Derby Conference Centre". Try it and let us know how you get on. Perhaps if this is not the best number to ring on, you could elicit a better one from the person you're speaking to.

I called the 0845 880 8100 number and after several rings it went to the voicemail system. As they hadn't recorded a message, it said it was extension number 247.

This suggests that they don't have 1,000s of numbers (as it's a three digit extension). 861247 isn't the right number for this extension, perhaps 861347 is.

wteSmithy wrote on Oct 20^th, 2010 at 10:18am:

Many thanks for the feedback. I've promoted the entry you submitted to the verified listings and put a note on to say it's for Hotel & bedroom enquiries.

Also, I've added an entry for RTC Group for 0845 880 8810, which is the IT department with alternative 861835.



Thanks again. Please do let us know of other updates, additions and removals you come across that are needed in the database by posting in the Requests section. 

UPDATE. I had to call ATA again, and this time managed to speak with a young lady who was most helpful and also told me that the direct dial number for ATA, avoiding the aforementioned switchboard, is 01332 861 862. Perhaps this can be added to the database?

Maclee wrote on Nov 14^th, 2013 at 1:51pm:


They seem to have now reallocated numbers and this one (862) may just go to voicemail, so instead, use the switchboard number which is 01332 861842. They can put you through to anyone at ATA.