The fax number ends 01. Try 0114 228 8400.

haaruun wrote on Dec 15^th, 2010 at 11:16am:

I didn't try the number; I suggested it simply because the fax number ends 01 and it's often the case that the main voice number is 00.

NCHA covers a huge area, and the 0845 605 9000 number is given for contact for most offices, so it could be answered at any of them. See list of offices.

I suggest that if it's the case that all calls to the 0845 number are answered at one particular office, then we should be looking for an alternative for that location. That is, after all, the direct alternative to ringing the 0845 number.

I called the 0845 605 9000 number (and the one listed for leasehold west office: 0845 608 8000) and they both go through to the same recorded message, followed by secondary ringing. This is the exact same response as is on 0161 219 7400, the verified number we have listed for 0845 605 9000 with a note to say it's for India House, Manchester.

Try it and let us know how you get on. I can amend the entry to say that it's for enquiries from all areas if necessary.

haaruun wrote on Dec 15^th, 2010 at 12:21pm:

Thanks for the feedback.

I've changed the comment by the number to "Customer service enquiries for all areas (open 24 hrs a day)". I've also put an entry for the same 0161 number with the other 0845 number (0845 608 8000).