It has been brought to my attention that the geographic number we had for American Airlines, +353 1 602 0550, no longer works - it is not recognised.
This story is from July 2011 and says:
Quote:IT’S REPORTED THAT American Airlines has announced that it’s to close its Dublin office, where 130 people are employed.
A statement from the company tonight says that the airline has cited significant losses and a “focus on reducing costs and finding efficiencies” as reasons for the closure.
The International Reservations Centre has operated in Dublin for 15 years. The work will now be outsourced, a move which the company says in a statement will represent “significant savings”.
This probably explains why the number no longer works.
So what company is it outsourced to? I suggest that it could still be in Ireland because when calling the UK 0844 number the IVR is voiced by an Irish-sounding female.