The 0845 number given in the OP is also on
M&S' contact page:
Quote:Technology Enquiries
Mobile Phones
M&S Mobiles: Tel. 0870 0870 200
Vodafone Mobiles : Please refer to your Vodafone product manual for further information about contact numbers.
Technology Products and Accessories (product codes starting T04)
Faults and technical queries: 0845 671 0665
Cancellations, amendments and returns for large technology items: 0845 603 1603.
Delivery date changes for large technology items: 0845 762 4624.
Post Installation Support Service for Sony Laptops: 01753 764 844
This manual is for a Marks & Spencer branded film scanner:
http://www.unisupport.net/download/30000/manual_uk.pdfThe guarantee at the end of the document states:
Quote:Your Marks & Spencer Product is covered by a guarantee for 2 years from the date of purchase. Please retain your till receipt as this will validate your date of purchase. If a fault develops during this period, call our customer service centre on 0845 671 0665, who will advise you on the best course of action. This may be to return it with original packaging to any M&S store (except Outlets and Simply Food stores) along with your receipt. If it’s within 35 days of purchase we will offer an exchange for a new product or a full refund. After 35 days and for the remainder of the guarantee period, we will arrange for the product to be repaired.
This tends to suggest that the helpline is not for any particular manufacturer's products. I wonder who answers it and where it is answered.
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Marks & Spencer (M&S) Technology - 0845 671 0665 (Read 12,415 times)
