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Opt-out UK Support - 0844 842 1694 (Read 5,384 times)
akbrooker
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Opt-out UK Support - 0844 842 1694
Jan 25th, 2011 at 4:35pm
 
Opt-out UK sell services to prevent cold callers, etc.  Their website has PO Box address in Bradford but only this one contact number for all purposes:  0844 842 1694.  I have tried contacting their support desk on the website several times (my account does not show an upgrade to their free service that I paid for in September 2010, 4 months ago).  This usually gets a bad url error message but not always; they have responded just once, with an inappropriate referral to their FAQs.  I obviously do not want pay for their 0844 number - I fully expect they will keep me hanging on until I give up or not give me a proper answer if I do get through to someone.

I also presume I am not alone in not getting any satisfactory response from these people.
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« Last Edit: Jan 26th, 2011 at 2:15pm by akbrooker »  
 
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sherbert
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Re: Opt-out UK Support - 0844 842 1694
Reply #1 - Jan 25th, 2011 at 4:49pm
 
Indeed the web site does have a location address and also there is one (the same) on the Companies House web site and it is


OPT - OUT UK LIMITED
PO BOX 157
TERRINGTON CREST
BRADFORD
WEST YORKSHIRE
BD14 6WA
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akbrooker
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Re: Opt-out UK Support - 0844 842 1694
Reply #2 - Jan 26th, 2011 at 3:38pm
 
So it does, at the bottom of the Ts & Cs page.  Curiously, Terrington Crest is a short street of small semis.
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CJT-80
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Re: Opt-out UK Support - 0844 842 1694
Reply #3 - Jan 26th, 2011 at 11:30pm
 
There is a "call back" service provided on here at the bottom of the page.

Maybe worth trying.

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CJT-80

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