Hi there and welcome to the forum.

What is it you actually want?

You have quoted a free phone number, are you saying this is not working, or do you want an alternative to the free phone number so that you can call via your mobile?

If the latter is the case, it  has been mentioned previously, the dial-through geographical numbers for use from mobiles are 020 0222 0900 and 020 0222 0700. Using one of these will allow calls to 0800/0808/0500 so-called "freephone" numbers. Charges will be as geographical calls, thus will often reduce the cost from mobiles.

If you are saying the former then there are loads of numbers on the database.

Not too sure from your post what you are after.

Hi there!

As someone who has British Gas HomeCare service care contracts, I can advise you that the telephone number is:

0800 111 011

James Bond