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SAYNOTO0870.COM › Main Forum › Geographical Requests › Citizen's Advice Direct Scotland (CAB)

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Citizen's Advice Direct Scotland (CAB) (Read 15,173 times)

ppmmyy Newbie Offline Posts: 1	Citizen's Advice Direct Scotland (CAB) Mar 17^th, 2011 at 10:44pm 0844 848 9600. I cannot find a non geographic number for this on either the Citizen's Advice Website or the Scottish version (CAS). Nothing to find on this say no to 0870.com using either the title Citizen's Advice or the 0844 no. ~ Edited by Dave: Thread title amended
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CJT-80

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Re: Citizen's Advice Scotland
Reply #1 - Mar 17^th, 2011 at 11:16pm

ppmmyy wrote on Mar 17^th, 2011 at 10:44pm:

0844 848 9600. I cannot find a non geographic number for this on either the Citizen's Advice Website or the Scottish version (CAS). Nothing to find on this say no to 0870.com using either the title Citizen's Advice or the 0844 no.

Where is this number for? Which CAB or CAS service?

CAB are upfront as to why they use 0844 numbers - http://www.citizensadvice.org.uk/index/getadvice/why_we_use_084_numbers.htm - not that I agree with it.

Regards,

CJT-80

Any comments made are my own and are not those of SayNoTo0870.com

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sherbert Supreme Member Offline Posts: 2,011 Gender:	Re: Citizen's Advice Scotland Reply #2 - Mar 18^th, 2011 at 9:25am There is a thread on the CAB here http://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1294144210/8#8
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Dave

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Re: Citizen's Advice Direct Scotland (CAB)
Reply #3 - Mar 18^th, 2011 at 11:01am

It would appear that this 0844 number belongs to a central Citizen's Advice advice service for Scotland called Citizens Advice Direct:
http://www.citizensadvicedirect.org.uk/

From contact page:
Quote:

For General Enquiries, please use one of the contact methods below.

Telephone:

0844 848 9600 (advice line)

0845 123 2302 (administration line)

Email:

Via the contact form on this page.

Write to:

Citizens Advice Direct, 2nd Floor, 88 Bell St, Glasgow, G1 1LQ.

Also, from the main Citizens Advice Scotland (CAS) website on the page about this telephone service:
http://www.cas.org.uk/find-a-bureau/citizens-advice-direct-telephone-advice

Quote:

FOR TELEPHONE ADVICE ONLY (Self help and Email advice available from website - see website address below). Administration Office: 2nd Floor, Brunswick House, 51 Wilson Street
Glasgow
G1 1UZ

Tel: 0844 848 9600
Fax: 0141 553 5534

Dialling the number before this fax number gets to a recorded message saying it's "Kentrip Care".

If you put the fax number into Google, up comes results which mention Citizens Advice Direct, as well as GAIN helpline: www.gain4u.org.uk

I found an entry in BT Phonebook which may be of interest:
Quote:

Citizens Advice Bureau
Glasgow
Tel: (0141) 552 5556
88 Bell St, Glasgow, G1 1LQ

It's at 88 Bell Street.

Question is, is it for advice or is it for administration only? Or is it for both? Huh

« Last Edit: Mar 18^th, 2011 at 11:02am by Dave »

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Sue_Boo

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Re: Citizen's Advice Direct Scotland (CAB)
Reply #4 - May 13^th, 2012 at 12:23pm

There is no geographic number for Citizens Advice Direct that I am aware of. There is now a freephone number - 0808 800 9060.

Information i can find states this is for residents within North Ayrshire (specifically those who fall within the boundary of NACAS, see http://www.nacasadvice.org.uk/news/1685/new-free-telephone-advice-line-launched-...).

It is operated by Citizens Advice Direct in Glasgow. Callers to the Citizens Advice Direct service are under no obligation to give personal information (name or location, etc), so the freephone number can be used by anyone requiring advice within Scotland

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grun Newbie Offline Posts: 15 glasgow Gender:	Re: Citizen's Advice Direct Scotland (CAB) Reply #5 - May 18^th, 2012 at 11:19am Cumbernauld CAB can be reached on : 01236 723 201 http://www.cablanarkshire.org.uk/bureaux/cumbernauld.aspx
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citizensadviced Newbie Offline Posts: 1 Gender:	Re: Citizen's Advice Direct Scotland (CAB) Reply #6 - Aug 13^th, 2012 at 9:05am I am pleased to say that Citizens Advice Direct now have a free number, 0808 800 9060. This number is also free from most mobile phones. However, please note that this service is only available in Scotland, and we cannot help with enquiries from England and Wales.
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Dave

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Re: Citizen's Advice Direct Scotland (CAB)
Reply #7 - Aug 13^th, 2012 at 9:44am

citizensadviced wrote on Aug 13^th, 2012 at 9:05am:

I am pleased to say that Citizens Advice Direct now have a free number, 0808 800 9060. This number is also free from most mobile phones. However, please note that this service is only available in Scotland, and we cannot help with enquiries from England and Wales.

Hello and welcome to SayNoTo0870.com.

Thanks for posting about this. I've verified the entry in the database giving this new number with a note to say that it is free from landlines, and 3, O2, Orange, T-Mobile, Virgin Mobile and Vodafone mobiles.

It is interesting see that Citizens Advice Direct has deviated from the policy of Citizens Advice in general which advocates the levying of Service Charges through use of 0844 numbers.

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