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SAYNOTO0870.COM › Main Forum › Government and Public Sector › 101 - New Non-Emergency No. for ALL Police Forces

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101 - New Non-Emergency No. for ALL Police Forces (Read 290,921 times)

bigjohn

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Re: 101 - New Non-Emergency No. for ALL Police Forces
Reply #225 - Oct 21^st, 2013 at 5:09pm

loddon wrote on Oct 21^st, 2013 at 12:42pm:

It should be remembered that the Home Office decreed a long time ago that once the 101 number came into use Police Forces must make their geographic numbers available with equal prominence and availability.

Neither of the UKs two biggest forces appear to comply if this still correct.

http://content.met.police.uk/Site/ContactUs

http://www.gmp.police.uk/content/section.html?readform&s=C4CDC1C4273DD3228025796...

« Last Edit: Oct 21^st, 2013 at 5:10pm by bigjohn »

BJ.

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Barbara Supreme Member Offline Posts: 598	Re: 101 - New Non-Emergency No. for ALL Police Forces Reply #226 - Oct 21^st, 2013 at 6:03pm That is a disgrace & should be reported to the relevant authorities. Interestingly, Glos Police provide an 01452 number as an alternative in the same section of their website as 101 which is also for use where "101 is unobtainable" so they accept that could be the case.
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SilentCallsVictim

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Re: 101 - New Non-Emergency No. for ALL Police Forces
Reply #227 - Oct 21^st, 2013 at 11:24pm

The question of the current Home Office position was discussed in and around this forum posting.

I have the contact details for the Home Office official currently dealing with this matter. I will be happy to pass them on (privately) to anyone wishing to press the issue.

I quote from the main 101 web page - http://www.police.uk/101

Quote:

Is there an alternative number I can use to call to contact my local police force?

Whilst members of the public are encouraged to use the '101' number to contact their local police force, where this is not possible, there is a list of alternative numbers which can be used for contacting police forces in England, Wales or Scotland.

That list of alternative numbers (which includes two unacceptable 0845 numbers) is not, of itself, an adequate means of advising callers of the existence of alternatives to 101. I believe that each "force" must be responsible for advising of its existence in an "appropriate" manner.

(I would see "appropriate" as falling somewhere between being hidden as if a number for use only by overseas callers and being quoted whenever there is a reference to 101. The significance of 101 and the relatively modest cost must not be undermined.)

@fairtelecoms (tweets)

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tangerineRDS Newbie Offline Posts: 6 Gender:	Re: 101 - New Non-Emergency No. for ALL Police Forces Reply #228 - Oct 22^nd, 2013 at 6:13pm I understand what you mean but at least a geographical number would be included in a bundle. 101 numbers are never included.
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SilentCallsVictim

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Re: 101 - New Non-Emergency No. for ALL Police Forces
Reply #229 - Oct 22^nd, 2013 at 6:42pm

tangerineRDS wrote on Oct 22^nd, 2013 at 6:13pm:

I understand what you mean but at least a geographical number would be included in a bundle.
101 numbers are never included.

The alternative numbers are for essentially for those who have difficulty in calling 101. This can include those who see no reason why they should pay for the call if they are able to call a geographic number at no additional cost.

tangerineRDS wrote on Oct 21^st, 2013 at 2:28pm:

In Blackpool Lancashire, they do not provide a geographical alternative when asking for help in the local paper. 101 only!

Lancashire Constabulary clearly show its alternative number (01772 614444) on its Contact Us web page. I see that as satisfactory.

@fairtelecoms (tweets)

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CJT-80 Global Moderator Offline Posts: 1,714 Manchester Gender:	Re: 101 - New Non-Emergency No. for ALL Police Forces Reply #230 - Oct 23^rd, 2013 at 2:55pm Sussex Police also show the 101 alternative on their Contact Us page... I have it stored in my mobile phone and have used it on several occasions.
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tangerineRDS Newbie Offline Posts: 6 Gender:	Re: 101 - New Non-Emergency No. for ALL Police Forces Reply #231 - Oct 25^th, 2013 at 5:28pm @SilentCallsVictim I am aware of the alternative number quoted on the Lancashire Constabulary website. The point I was making was that when they ask for help in the local paper, they only quote the 101 number. There are at least 5 examples today.
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