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Mio technical support (Read 5,631 times)
markhbfindlay
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Mio technical support
May 25th, 2011 at 9:27pm
 
Does any one know an alternative number for Mio (GPS devices) tech support
0871 277 0139?
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sherbert
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Re: Mio technical support
Reply #1 - May 25th, 2011 at 9:48pm
 
Doubt if there is one. If you look here

http://service.mio.com/M0100/MainFrame.aspx

It says

     
Dear Customer:


Technical Support:
Looking for answers about your device? We're ready to help. You can get in touch with us via email HERE (Free, registration required) or by phone (telephone charges apply)



You could register and send them an email here

http://service.mio.com/M0100/MainFrame.aspx
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« Last Edit: May 25th, 2011 at 9:49pm by sherbert »  
 
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Dave
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Re: Mio technical support
Reply #2 - May 25th, 2011 at 10:05pm
 
Hello and welcome to SAYNOTO0870.COM.

Start of with some basic information. Website: www.mio.com

Contact page:

Mio Technology UK Ltd
Beehive Ring Road
RH6 0PA Gatwick United Kingdom

Corporate phone: +44 (0) 1293 566 100 *
Fax: +44 (0) 1293 567 467


Mio Technology Europe
Zone 5 Mollem 318 1730 Asse (Mollem) Belgium

Corporate Phone: +32 (0) 2 461 0799 *
Fax: +32 (0) 2 461 0665


The *s beside these numbers say that they are not for support calls.

01293 566100 is main switchboard. Going upwards:

101 engaged
102 engaged
103 rings
104 engaged
105 rings

I then decided to try 199 working downwards:

199 "Today is a bank holiday in the UK and our offices are therefore closed. Please call back between 9am and 5:30pm Monday to Friday. Thank you." Then in French.
198 Mio Support: 1. French 2. German 3. Italian 4. English
197 Mio Support: 1. French 2. Dutch 3. English
196 Mio Support: unknown foreign (no options)
195 Mio Support: English (same as ringing 0871 277 0139)
194 as 195
193 foreign

So there we have it. I have added this to the database.

In future, please can you read the instructions and provide information suggested there such as web address, company address and so on. Not doing so leaves those helping to do this basic spadework.
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« Last Edit: May 25th, 2011 at 10:08pm by Dave »  
 
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