Does anyone know the regular STD/Regional telephone number for the IBM Rewards Helpdesk.    The 0845 number is 0845-299-4180.    If it is any help the service is provided by a company called Asperity.

I've just tried the 0845 299 4180 number and it is answered with a message voiced by a female which eventually says "we are putting you through" (or words to that effect).

When it does, a male voice says that they are closed. This is the same closed message as is on 020 7985 9960.

The same male also voices the main number, 7229 0349.

I suspect that they will give different 0845 numbers for different clients as we already have three 0845 299 numbers. They may well all go through to the same place.

The 0845 numbers start with the message from the female then go through to the 020 number. Thus, when you call 020 7985 9960 you won't get the first part of the message.