Barbara wrote on Aug 19
th, 2011 at 1:20pm:
Hi there, I suspect this information is available somewhere on the forum or on BT's website but I cannot fathom the latter with its talk of g1, g2 etc, I think I'd need a maths degree! I am trying to advise my very confused 90 year old father (having spoken to him today probably explains my confusion!) At present, he is on BT Evening & Weekend package but is now making numerous calls to eg 0845 numbers during the day - in spite of my advice to the contrary! He has recently had to call about his pension a number of times, I suspect to 0845 numbers. I have advised him to take the Anytime package so he doesn't have to worry about making calls during the day but I wanted to confirm a couple of things; I know calls to 01/02/03 are included at all times in Anytime but what about calls to 0845? He makes a lot of these, doesn't always think what he's doing, lives a long way from us & doesn't have or understand about computers, including the fact that I can look up numbers in the forum for him!!
The "g1", "g2" etc are charge bands. You find out what charge band a particular number is in and then look-up the charge. For example, 0844 477 is g6 which is 5.105ppm at all times.
With the greatest of respect to yur father, I don't think that you are going to get him to fully understand.
BT includes 0845 and 0870 calls in its packages, but not 0844 and 0871. I can appreciate that 0844 and 0845 might be confused with on another, and in such cases there is little hope of understanding 0844 477, 0844 478, 0844 479 and so on.
Barbara wrote on Aug 19
th, 2011 at 1:20pm:
At present, he is on BT Evening & Weekend package but is now making numerous calls to eg 0845 numbers during the day - in spite of my advice to the contrary! He has recently had to call about his pension a number of times, I suspect to 0845 numbers. I have advised him to take the Anytime package so he doesn't have to worry about making calls during the day but I wanted to confirm a couple of things; I know calls to 01/02/03 are included at all times in Anytime but what about calls to 0845? He makes a lot of these, doesn't always think what he's doing, lives a long way from us & doesn't have or understand about computers, including the fact that I can look up numbers in the forum for him!!
Where calls are chargeable during the weekday daytime, they incur a 12.5 pence Call Set-up fee. 0845 calls are 2.042 pence per minute and geographic and 03 calls are 7.6 pence per minute.