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Photobox (Read 14,835 times)
davve
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Photobox
Nov 1st, 2011 at 9:37am
 
Trying to contact above company using alternative number (0845 505 0305 - 020 8963 7820), message on phone is saying 'the number you have dialled is not being recognised'.  Any ideas for another number

Thanks  Davve
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mainbass
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Re: Photobox
Reply #1 - Nov 1st, 2011 at 10:57am
 
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davve
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Re: Photobox
Reply #2 - Nov 1st, 2011 at 3:56pm
 
Hi

Tried that number back still no luck getting through, the same message was repeated.

PS

Any mods, I am having trouble getting logged on, I have forgot my password I request it to be sent an email it is then sent to me and I click on the link that says to reset password it takes me back to this website which then comes up with the message that I have an invalid id please try again. 

Davve
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CJT-80
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Re: Photobox
Reply #3 - Nov 1st, 2011 at 11:30pm
 
Have you tried to e-mail them?

http://photobox-en.custhelp.com/app/ask

Maybe ask them for the Geographical alternative, advising them you cannot call 0845 numbers.

Maybe worth a try.
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davve
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Re: Photobox - number does not appear to be working
Reply #4 - Nov 4th, 2011 at 1:16pm
 
Thanks for that suggestion, I have contacted them and they have replied.

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kaydee
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Re: Photobox
Reply #5 - Jun 2nd, 2014 at 9:24am
 
Does anyone have any current, working, numbers for Photobox?
I have tried all three numbers in the unverified list - The first was 020 8453 4050 which was answered but the lady would/could not transfer me to customer services, she gave me the 0844 number but when I pressed for an alternative she gave 020 8838 8510, which I tried but it has never answered !
I tried the other numbers - the 020 7785 1195 number answers with a message that they cannot take the call and that there is a temporary fault which should be fixed soon.
The other listed number 020 7087 4600 also rang and rang and never answered..................
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CJT-80
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Re: Photobox
Reply #6 - Jun 2nd, 2014 at 4:17pm
 
good evening kaydee,

I have just rang the 020 7087 4600 number and within 1 ring it was answered. The lady offered to put me through to the contact centre. I did ask for an alternative number but she would not give me one.

I would suggest if you are a customer of PhotoBox they can also be e-mailed with any feedback here

As the 020 7087 number works it may also be worth trying other numbers after that to see if any connect to the menu used for the 0844 number.

I will in the mean time look at the numbers shown.

I hope this helps.  Smiley
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« Last Edit: Jun 2nd, 2014 at 4:20pm by CJT-80 »  

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CJT-80

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bigjohn
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Re: Photobox
Reply #7 - Jun 2nd, 2014 at 5:25pm
 
Hi Kaydee.

The 0344 number is now working 0344 854 3366  in tandem with the 0844 number. So you can call them for the price of a 01/02/03 call or it will be included in any inclusive minutes you might have.
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« Last Edit: Jun 2nd, 2014 at 5:27pm by bigjohn »  

BJ.
 
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Dave
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Re: Photobox
Reply #8 - Jun 2nd, 2014 at 5:56pm
 
bigjohn wrote on Jun 2nd, 2014 at 5:25pm:
The 0344 number is now working 0344 854 3366  in tandem with the 0844 number. So you can call them for the price of a 01/02/03 call or it will be included in any inclusive minutes you might have.

Thanks bigjohn for looking for this number — I've listed it in the database as the alternative.
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CJT-80
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Re: Photobox
Reply #9 - Jun 2nd, 2014 at 6:29pm
 
bigjohn wrote on Jun 2nd, 2014 at 5:25pm:
Hi Kaydee.

The 0344 number is now working 0344 854 3366  in tandem with the 0844 number. So you can call them for the price of a 01/02/03 call or it will be included in any inclusive minutes you might have.


bigjohn, why didn't I think to try that..  Sad

Thanks for this, it's reminded me to try that before anything else  Smiley Smiley
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CJT-80

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