SAYNOTO0870.COM - HMRC Debt Management Dept

kasg

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HMRC Debt Management Dept
Nov 7^th, 2011 at 9:41am

There are two entries in the unverified numbers database giving 01206 737455 as an alternative for 0845 302 0140. This number is unobtainable so these entries can be deleted.

Someone submitted an FOI request for the number here:

http://www.whatdotheyknow.com/request/landline_number_for_hmrcs_debt_m?unfold=1

It was refused because the applicant did not give a full name. Another attempt here also failed:

http://www.whatdotheyknow.com/request/direct_line_telephone_number_req#incoming-...

I had to talk to them so reluctantly used the 0845 number.

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Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: HMRC Debt Management Dept Reply #1 - Nov 7^th, 2011 at 10:54am kasg wrote on Nov 7^th, 2011 at 9:41am: There are two entries in the unverified numbers database giving 01206 737455 as an alternative for 0845 302 0140. This number is unobtainable so these entries can be deleted. Thanks for reporting this. I've deleted those two entries.
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Fawkes

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Re: HMRC Debt Management Dept
Reply #2 - Jun 1^st, 2012 at 12:04pm

01206 737 455
This number took an age to answer.
Hang in there as it was answered in the end.

I found this post after making the call as it was in the SERP.

However a number search for 08453020140

Still gives a result with
Quote:

No numbers have been found in the main database that match the criteria you have just entered. However, one or more numbers have been found in the unverified numbers database, and the number(s) have been listed below. These numbers have been added by a visitor to the website, and haven't yet been verified as correct. Please let us know if these work for you.

I can confirm it works.

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Dave

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Re: HMRC Debt Management Dept
Reply #3 - Jun 2^nd, 2012 at 8:43am

Fawkes wrote on Jun 1^st, 2012 at 12:04pm:

01206 737 455
This number took an age to answer.
Hang in there as it was answered in the end.

I found this post after making the call as it was in the SERP.

However a number search for 08453020140

Still gives a result with
Quote:

No numbers have been found in the main database that match the criteria you have just entered. However, one or more numbers have been found in the unverified numbers database, and the number(s) have been listed below. These numbers have been added by a visitor to the website, and haven't yet been verified as correct. Please let us know if these work for you.

I can confirm it works.

Hello and welcome to SayNoTo0870.

Thanks for posting about this. I've promoted the entry to the verified listings.

Please let us know of any further updates, additions or removals you find are necessary. You can do this by posting in the forum. I or one of my colleagues will act on them.

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kasg Senior Member Offline Posts: 320 West Sussex Gender:	Re: HMRC Debt Management Dept Reply #4 - Jun 9^th, 2012 at 4:31pm Well that's interesting because, as I reported last November, the number was unobtainable then. I just tried it and it's still unobtainable. So how come it worked for Fawkes?
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Heinz Supreme Member Offline Posts: 1,362 Essex	Re: HMRC Debt Management Dept Reply #5 - Jun 10^th, 2012 at 3:22pm Perhaps they switch it off in some way? It's certainly giving the N/U tone now.
Back to top	After years of ignoring govt. guidelines & RIPPING OFF Council Tax payers using 0845 numbers, Essex County Council changed to 0345 numbers on 2 November 2015 IP Logged

CJT-80

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Re: HMRC Debt Management Dept
Reply #6 - Jun 10^th, 2012 at 4:35pm

kasg wrote on Jun 9^th, 2012 at 4:31pm:

Well that's interesting because, as I reported last November, the number was unobtainable then. I just tried it and it's still unobtainable. So how come it worked for Fawkes?

Perhaps it is switched off at weekends and out of operational hours. I only say this as Fawkes posted on a Friday that the number worked, were as kasg and Heinz have posted on a weekend.

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Regards,

CJT-80

Any comments made are my own and are not those of SayNoTo0870.com

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kasg Senior Member Offline Posts: 320 West Sussex Gender:	Re: HMRC Debt Management Dept Reply #7 - Jun 10^th, 2012 at 4:38pm All I know is that I originally tried it during operational hours.
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CJT-80 Global Moderator Offline Posts: 1,714 Manchester Gender:	Re: HMRC Debt Management Dept Reply #8 - Jun 10^th, 2012 at 5:12pm Very strange then
Back to top	Regards, CJT-80 Any comments made are my own and are not those of SayNoTo0870.com IP Logged

Dave

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Re: HMRC Debt Management Dept
Reply #9 - Jun 10^th, 2012 at 5:53pm

kasg wrote on Jun 10^th, 2012 at 4:38pm:

All I know is that I originally tried it during operational hours.

How can it be unobtainable during its operational hours?

It is probably set to unobtainable when this office or the team (all members of the hunt group) are unavailable. It may be that this is just one of a number of numbers into this office or indeed for this type of enquiry. Maybe there are other offices that deal with this and they don't all operate all the time during operational hours of the helpline.

No information as to whether this is the case or not has been made available on this thread.

I have added a note to the entry in the database: "May be unobtainable at times, but it does work."

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« Last Edit: Jun 10^th, 2012 at 5:56pm by Dave »

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kasg

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Re: HMRC Debt Management Dept
Reply #10 - Jun 11^th, 2012 at 5:19pm

Dave wrote on Jun 10^th, 2012 at 5:53pm:

kasg wrote on Jun 10^th, 2012 at 4:38pm:

All I know is that I originally tried it during operational hours.

How can it be unobtainable during its operational hours?

Well obviously I meant the advertised operational hours of the number for which it was given as an alternative. Anyway, if I ever have cause to use it again (hopefully I won't!) I'll give it a try.

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