And there was me thinking that, with the exception of their 0845 numbers, the battle with the BBC was won.

catj wrote on Nov 13^th, 2011 at 6:46pm:

The real offence is in the actual quote "Calls are charged at a local rate from a BT landline". Watch and listen here

03 is the one range where you can give a cost statement without having to refer to any particular operator. In truth, calls are charged at a "local" rate from any landline. With some almost insignificant qualification, national rate and local rate is the same rate from all landlines. Neither quoted version of the statement above is actually false.

Although mobile phones cannot make a distinction between local and national geographic calls, if one understands the term "local rate" to mean the cost of a call to a local geographic number, one could just get away with saying that calls to 03 numbers from mobiles are charged at "local rate", wherever in the UK you may be.

Having done the right thing by adopting 03 numbers, the BBC should stop referring to a situation that existed before 03 numbers were introduced! "Calls are charged at the geographic rate from all phones" would be much better.

We need Ofcom to put a lot more effort into getting over the message about what "geographic rate" is, as against "business rate" and "premium rate". I understand that the end of January 2012 is the current target for the next movement on "Simplifying non-geographic numbers".

In the meantime, one could always contact the BBC, I am sure that have some programmes that air listeners and viewers comments.

SilentCallsVictim wrote on Nov 13^th, 2011 at 7:23pm:


Yes that would be Points of View (POV) the program were are talking about.

Perhaps it would be ironic to contact POV and complain about the inaccurate call information provided by them and other departments in the BBC?

Indeed I did.. I was a little tired

so here you go... 

NGMsGhost wrote on Jan 31^st, 2012 at 12:08pm:

Can we be sure, without listening again, that the precise wording used on "Feedback" for its 03?? number is
Quote:


May I add that if this could be raised on "Feedback" then the failure of many local BBC radio stations to switch from their 0845 numbers to the equivalent 0345 should be raised as well.

An item on "Feedback" could give those responsible for both of these items just the amount of kick that they need. I am quite sure that it is nothing more than a general unwillingness to change and a little carelessness that is holding both of these items back.

reserved wrote on Feb 17^th, 2012 at 7:19pm:


Can you provide more detail on where and/or how exactly they are stating this?  There is a senior BBC executive who brought in the 03 numbers who should be very keen to correct them on the error of their ways if this matter is brought to his attention.