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DeVere Hotels now exclusively 084* (Read 24,502 times)
Lemain
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DeVere Hotels now exclusively 084*
Feb 22nd, 2012 at 1:15pm
 
Last week I booked a DeVere hotel room using a geo number from saynoto0870 (thanks, I've been using your service for years and uploaded quite a few numbers).  My bank told me that DeVere had taken a payment from my account that is entirely fictitious.  I tried to phone to clear the matter up with accounts and ALL the geos had been turned over to a ring-trip message giving an 084* number.  Even the 'from outside UK' number had the same messsage  Angry  I found one DeVere hotel whose geo was still working who took sympathy and patched me through to the hotel in question though she said it would go the same way.  The number is 01614280404 but I won't add it -- mods and admin, if you like you can add it but it probably won't last long.  Actually you've already got this number on the database but it's now the only one that I can find for the entire group.  I for one will not use their hotels until they change that policy.
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CJT-80
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Re: DeVere Hotels now exclusively 084*
Reply #1 - Feb 22nd, 2012 at 10:36pm
 
welcome to SayNoTo0870.com Lemain

I would recommend e-mailing them to tell them of your anger/disgust of the use of 084 numbers to contact them on. They can be contacted via e-mail Here, do let us know how you get on.
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CJT-80

Any comments made are my own and are not those of SayNoTo0870.com
 
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Lemain
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Re: DeVere Hotels now exclusively 084*
Reply #2 - Feb 23rd, 2012 at 7:41am
 
Since I posted, I managed to speak to a man in accounts in De Vere and he told me that he has every sympathy, they have had a lot of complaints but that there was nothing he could do about it.  So I left blistering report on Trip Advisor.  Others with scathing remarks had been there before me!  Avoid that group; the man I spoke to said that there are a million and one other major issues.
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Dave
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Re: DeVere Hotels now exclusively 084*
Reply #3 - Feb 23rd, 2012 at 11:32am
 
Lemain wrote on Feb 23rd, 2012 at 7:41am:
Since I posted, I managed to speak to a man in accounts in De Vere and he told me that he has every sympathy, they have had a lot of complaints but that there was nothing he could do about it. …

This is usually the way; the customer-facing staff are not those who control phone numbering policy but they are those which must receive complaints from customers on the matter.

Lemain, if you have found a number in the database not to work (for whatever reason) then please let me know so I can remove it. Say in what way it doesn't work, e.g. rings unanswer, always busy, redirection message to 0844... etc.
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Lemain
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Re: DeVere Hotels now exclusively 084*
Reply #4 - Feb 23rd, 2012 at 12:29pm
 
Wilco  Smiley
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