tom25 wrote on Apr 19
th, 2012 at 7:48pm:
sent them an email asking for a different number, this is the reply i got, Thank you for your email. Unfortunately the only number we have got available is 0844 477 3230.
That's the only number they are willing to give you.. because it's most likely under their agreement with the Telecom provider to give that number out.
There is another post here:
http://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1136294819 that goes into more details, it's 15 pages long.
I understand you are doing this for a friend, does the friend have other ways of making in appointment? Say in person. I am sure if EVERYONE who registered with the Surgery stopped calling due to the expense, and made other arrangements to make appointments they would soon take notice.
SilentCallsVictim is very much up to date on the rules regarding 0844 numbers. Perhaps he will comment on this in time.
For now I would suggest trying to obtain an alternative at the Surgery, by doing some detective work, or getting the friend to.
Sadly that's the only way forward.