SAYNOTO0870.COM - T-Mob include 08 calls in inclusive minutes.

sherbert

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T mobile
Reply #15 - Sep 19^th, 2013 at 4:52pm

My brother has just taken out a contract with orange for the new i phone. His contract states all 08 numbers are included in his package. I said this could not be correct.

This is his response to me....

Just been on to T mobile and they confirmed that all outgoing calls to mobiles,08, 01,02. 03 numbers will in effect be part of the 600 minutes allowance..

I find that amazing.

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« Last Edit: Sep 19^th, 2013 at 4:52pm by sherbert »

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bazzerfewi Supreme Member Offline Baz Posts: 580 Barnsley Gender:	0800 Reply #16 - Sep 19^th, 2013 at 5:57pm Hi I am contacting you for your opinion in regard to a 0800 listings. Some time ago I set up a site but because of the set up and running costs I had to abort that idea. It maybe now that the time is right especially with 0800 numbers soon the be included in mobile bundles. I would appreciate your feedback in this regard Bazzerfewi (Baz)
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sherbert

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Re: 0800
Reply #17 - Sep 19^th, 2013 at 7:45pm

bazzerfewi wrote on Sep 19^th, 2013 at 5:57pm:

Hi I am contacting you for your opinion in regard to a 0800 listings. Some time ago I set up a site but because of the set up and running costs I had to abort that idea. It maybe now that the time is right especially with 0800 numbers soon the be included in mobile bundles.

I would appreciate your feedback in this regard

Bazzerfewi (Baz)

Baz I have sent you a PM however I am not too sure why you have piggy backed my post about TMobile which has nothing to do with 0800 numbers:-/

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bigjohn Supreme Member Offline Posts: 2,316 Gender:	Re: T mobile Reply #18 - Sep 19^th, 2013 at 8:09pm Hi Sherbert. Its not a recent thing its been like that for a long while. Except for the Full Monty Tariff. Scroll back and see my post of 29/6/2012 . Can't post a link from my tablet.
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Heinz

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Re: T mobile
Reply #19 - Sep 20^th, 2013 at 9:37am

sherbert wrote on Sep 19^th, 2013 at 4:52pm:

My brother has just taken out a contract with orange for the new i phone. His contract states all 08 numbers are included in his package. I said this could not be correct.

This is his response to me....

Just been on to T mobile and they confirmed that all outgoing calls to mobiles,08, 01,02. 03 numbers will in effect be part of the 600 minutes allowance..

I find that amazing.

I wonder what that "in effect" actually means.

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After years of ignoring govt. guidelines & RIPPING OFF Council Tax payers using 0845 numbers, Essex County Council changed to 0345 numbers on 2 November 2015

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sherbert

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Re: T mobile
Reply #20 - Sep 20^th, 2013 at 10:44am

Heinz wrote on Sep 20^th, 2013 at 9:37am:

sherbert wrote on Sep 19^th, 2013 at 4:52pm:

My brother has just taken out a contract with orange for the new i phone. His contract states all 08 numbers are included in his package. I said this could not be correct.

This is his response to me...

Just been on to T mobile and they confirmed that all outgoing calls to mobiles,08, 01,02. 03
numbers will in effect be part of the 600 minutes allowance..

I find that amazing.

I wonder what that "in effect" actually means.

According to T Mobile it means...

Minutes spent on those numbers come out of your 600 minute allowance Huh

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bigjohn

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Re: T-Mob include 08 calls in inclusive minutes.
Reply #21 - Sep 20^th, 2013 at 11:16am

In addition to the Full Monty and You Fix Tariffs Sim Only Deals are no longer included only other 18/24 contracts with mobiles.

They have now worded it

"Your monthly payment is for checking voicemail (including call return), your minutes and texts to call the customers of UK mobile networks and numbers starting with 01, 02 & 03 (excluding Jersey Guernsey and the Isle of Man) and your minutes to call numbers starting with 08 at any time. Unless we tell you otherwise, your monthly payment will also include inclusive internet on your phone."

http://www.t-mobile.co.uk/shop/terms-and-conditions/pay-monthly/

Where as before see my op they said.

"Your inclusive minutes and texts are from the UK to UK mobile networks, voicemail, 08 services and numbers beginning 01, 02 and 03 (excluding Jersey, Guernsey and Isle of Man)."

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« Last Edit: Sep 20^th, 2013 at 11:22am by bigjohn »

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sherbert Supreme Member Offline Posts: 2,011 Gender:	Re: T-Mob include 08 calls in inclusive minutes. Reply #22 - Sep 20^th, 2013 at 3:34pm Is this the only provider that includes all 08 numbers in their inclusive packages? If so, I wonder why.
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Ian G

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Re: T-Mob include 08 calls in inclusive minutes.
Reply #23 - Sep 20^th, 2013 at 3:36pm

On this plan, 600 minutes of calls made to an 0871 number with the highest level of "enhanced termination fee" or Service Charge would cause T-Mobile to pay an "enhanced termination fee" or Service Charge to the terminating network that is nearly double the amount they charge the caller for the line rental per month.

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« Last Edit: Sep 20^th, 2013 at 3:37pm by Ian G »

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bigjohn Supreme Member Offline Posts: 2,316 Gender:	Re: T-Mob include 08 calls in inclusive minutes. Reply #24 - Sep 20^th, 2013 at 4:37pm sherbert wrote on Sep 20^th, 2013 at 3:34pm: Is this the only provider that includes all 08 numbers in their inclusive packages? If so, I wonder why. . Its the only one to include all 08 numbers in some of their inclusive packages.
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loddon

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Re: T-Mob include 08 calls in inclusive minutes.
Reply #25 - Sep 22^nd, 2013 at 8:19am

I have just had this conversation with T-Mobile on their "Chat" service. They say that 08 numbers are NOT included and are charged at 40ppm!!! ;_-

You are about to be connected to a new connection sales advisor for T-Mobile UK. Please note they do not have access to existing customer details and cannot process upgrades or queries related to an existing T-Mobile account. If you have a query of this nature please contact customer services on 0845 412 5000 or 150 from a T-Mobile handset.

You are now connected with Hazel.

Hazel: Hi there, my name is Hazel. I am part of the dedicated T-Mobile Online Sales Team. How can I help you with your new order?

Mike: Does one of your free Sim card offers include calls to 08 numbers?

Hazel: Hi Mike.

Hazel: I am sorry it is not included, It will cost you 40p per minutes.

Mike: Is that charge applied on all your sim cards?

Hazel: Yes it is included for all sim deals.

Mike: Why so expensive? Why not say 4p per min?

Hazel: I understand that but it is included from start.

Mike: Sorry, what is included?

Hazel: The charges.

Mike: You don't mean they are included, you mean they are excluded and must be paid for at 40PPM. I presume all 01/02 numbers are included -- up to what limit?

Hazel: Thank you for chatting with us.

Sorry chaps, T-Mobile do not include 08 numbers. Sad

Seems they didn't want to continue the conversation with me. Sad

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bigjohn

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Re: T-Mob include 08 calls in inclusive minutes.
Reply #26 - Sep 22^nd, 2013 at 10:20am

Mike. You amaze me. Do you really think i would have said they were if they were not. Shocked

I have already pointed out recently that they are no longer included in sim card only deals ,and no one has ever suggested they were ever included on free sim deals. So the advisor is correct.

They are included in normal contracts now apart from the full monty and u fix and sim only. Wink

I had a 600 minute contract myself with them up to recently and all 08 numbers were included.

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« Last Edit: Sep 22^nd, 2013 at 10:41am by bigjohn »

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Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: T-Mob include 08 calls in inclusive minutes. Reply #27 - Sep 22^nd, 2013 at 3:19pm The SIM Only Price Plan Brochure - under the heading "Current Plans" - says that 08 numbers are included.
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bigjohn

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Re: T-Mob include 08 calls in inclusive minutes.
Reply #28 - Sep 22^nd, 2013 at 3:52pm

Dave wrote on Sep 22^nd, 2013 at 3:19pm:

The SIM Only Price Plan Brochure - under the heading "Current Plans" - says that 08 numbers are included.

The plot thickens Dave. Wink

Go to T-Mobile brought to you by EE

http://www.t-mobile.co.uk/shop/pay-monthly/ and click on sim only then click on the T&C http://www.t-mobile.co.uk/shop/terms-and-conditions/pay-monthly/

and it states "Calls to numbers starting with 08, 070, 09 and 118 are not included in your inclusive allowance of minutes" on sim only plans.

Which is what my recent comments were based on.I recall however that when i made the original post it did say they were included.

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« Last Edit: Sep 22^nd, 2013 at 4:25pm by bigjohn »

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Dave

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Re: T-Mob include 08 calls in inclusive minutes.
Reply #29 - Sep 24^th, 2013 at 12:02am

bigjohn wrote on Sep 22^nd, 2013 at 3:52pm:

The plot thickens Dave. Wink

Go to T-Mobile brought to you by EE

http://www.t-mobile.co.uk/shop/pay-monthly/ and click on sim only then click on the T&C http://www.t-mobile.co.uk/shop/terms-and-conditions/pay-monthly/

and it states "Calls to numbers starting with 08, 070, 09 and 118 are not included in your inclusive allowance of minutes" on sim only plans.

Which is what my recent comments were based on.I recall however that when i made the original post it did say they were included.

Well what can I say? The right hand doesn't know what the left is doing. Roll Eyes

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