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Railcard (ATOC) (Read 17,025 times)

rikesh Newbie Offline Posts: 1	Railcard (ATOC) Aug 16^th, 2012 at 5:16pm Hello, Anyone have the geographical number for Railcard enquiries? (Not the same as Disabled Railcard). 08448 714036 http://www.16-25railcard.co.uk/buy-16-25-railcard/faqs/contact-us Many thanks
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CJT-80

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Re: Railcard (ATOC)
Reply #1 - Aug 16^th, 2012 at 6:45pm

rikesh wrote on Aug 16^th, 2012 at 5:16pm:

Hello,

Anyone have the geographical number for Railcard enquiries?
(Not the same as Disabled Railcard).

08448 714036

http://www.16-25railcard.co.uk/buy-16-25-railcard/faqs/contact-us

Many thanks

Good Evening rikesh,

According to this page "For all other public enquiries, comments and complaints (including those regarding national Railcards)" you are advised to call: 0207 841 8062* (note it should read 020 7841 8062)

* this is how it is posted on their site.

There is also an e-mail address.. I would suggest it is worth pointing out the cost of calling this number from a mobile.. anything up to 40p per minute where as their 020 number is included in any minutes from a landline or mobile.

Also depending on the nature of calling them you can e-mail the railcard team.

Regards,

CJT-80

Any comments made are my own and are not those of SayNoTo0870.com

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Dave

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Re: Railcard (ATOC)
Reply #2 - Aug 16^th, 2012 at 7:04pm

Hello rikesh and welcome to SayNoTo0870.com.

The contact page for 16-25 Railcard gives the address as:

THE RAILCARD TEAM
PO BOX 547
PITSFORD
NORTHAMPTON
NN6 9XQ

It also gives the 0844 number quoted by rikesh. It is a PO Box, but nonetheless suggests that the location of the office may be in NN6.

The terms and conditions page for Railcards at www.railcard.co.uk/terms states:

Quote:

The purchasing pages are prefixed by secure.16-25railcard.co.uk and secure.family&friendsrailcard.co.uk and secure.seniorrailcard.co.uk, and are managed by Charles Novacroft Direct Limited, and as such, Charles Novacroft Direct Limited is responsible for these pages in accordance with their terms and conditions.

Charles Novacroft Direct Limited trades as Novacroft which has an office in NN6:

Programme Office

Write to us at: Novacroft
Harvest Barn
Spring Hill
Harborough Road
Pitsford
Northamptonshire NN6 9AA

Phone us on: (+44) 0845 330 0601
Fax us on: (+44) 0845 330 0745

Operations

Write to us at: Novacroft
Units 7-8
Cirrus Park
Lower Farm Road
Moulton Park
Northampton
Northamptonshire NN3 6UR
Phone us on: (+44) 0845 330 0601
Fax us on: (+44) 0845 330 0745

Our database lists the alternative for Novacroft as 01604 889500.

« Last Edit: Aug 16^th, 2012 at 7:07pm by Dave »

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hansi Junior Member Offline Posts: 98 Cardiff Gender:	Re: Railcard (ATOC) Reply #3 - Aug 3^rd, 2013 at 5:12am I can confirm that the alternative number for Railcard Enquiries for 08448 714036 is 0207 841 8062
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CJT-80 Global Moderator Offline Posts: 1,714 Manchester Gender:	Re: Railcard (ATOC) Reply #4 - Aug 3^rd, 2013 at 2:34pm hansi wrote on Aug 3^rd, 2013 at 5:12am: I can confirm that the alternative number for Railcard Enquiries for 08448 714036 is 0207 841 8062 Thank you hansi... PS: I tried to add the number to the database.. but it didn't work.. No idea why.
Back to top	« Last Edit: Aug 3^rd, 2013 at 2:47pm by CJT-80 » Regards, CJT-80 Any comments made are my own and are not those of SayNoTo0870.com IP Logged

reserved Junior Member Offline Posts: 92 East Sussex Gender:	Re: Railcard (ATOC) Reply #5 - Aug 3^rd, 2013 at 6:49pm CJT-80 wrote on Aug 3^rd, 2013 at 2:34pm: PS: I tried to add the number to the database.. but it didn't work.. No idea why. I have added it as an unverified entry
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CJT-80 Global Moderator Offline Posts: 1,714 Manchester Gender:	Re: Railcard (ATOC) Reply #6 - Aug 8^th, 2013 at 1:36pm thanks reserved... I will see if I can now "verify" it in the database!
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Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: Railcard (ATOC) Reply #7 - Aug 8^th, 2013 at 6:29pm hansi wrote on Aug 3^rd, 2013 at 5:12am: I can confirm that the alternative number for Railcard Enquiries for 08448 714036 is 0207 841 8062 Thanks for confirming this number. I've moved it to the verified listings.
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CJT-80 Global Moderator Offline Posts: 1,714 Manchester Gender:	Re: Railcard (ATOC) Reply #8 - Aug 9^th, 2013 at 9:41am Thanks Dave, I seem to be having issues with the Database or maybe it's my browser.
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kaydee Newbie Offline Top Site! Death to 0871's and 0844's! Posts: 35 Gender:	Re: Railcard (ATOC) Reply #9 - Jan 30^th, 2014 at 4:26pm I can confirm that the 020 7841 8062 does work for Railcard Enquiries. I did try and find the number in the database, but searches for railcard, railcard enquiries, railcards and 08448 714036 all came up as nothing found! I only found the number when I searched in discussions!
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CJT-80

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Re: Railcard (ATOC)
Reply #10 - Jan 31^st, 2014 at 11:14am

Thanks for letting us know,

It's unusual that it's not listed as an alternative...

I decided to Google the 0844 number given, and it links to: http://www.railcard.co.uk/contact-us/

All bar the Disabled Railcard and Network Railcard use the 0844 number.

Additionally they now list the following address for correspondence:

PO BOX 11638
LAURENCEKIRK
AB30 9AJ

I wonder if they have changed the contract to a new provider of support services?

Huh

Regards,

CJT-80

Any comments made are my own and are not those of SayNoTo0870.com

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CJT-80

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Re: Railcard (ATOC)
Reply #11 - May 1^st, 2014 at 10:53am

kaydee wrote on Jan 30^th, 2014 at 4:26pm:

I can confirm that the 020 7841 8062 does work for Railcard Enquiries.
I did try and find the number in the database, but searches for railcard, railcard enquiries, railcards and 08448 714036 all came up as nothing found! I only found the number when I searched in discussions!

Just to advise a friend with a Disabled Railcard tried the above number today and it goes through to a voice mail...

Regards,

CJT-80

Any comments made are my own and are not those of SayNoTo0870.com

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