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BT Increase Prices By Up To 6% From Jan 2013 (Read 12,483 times)
bigjohn
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BT Increase Prices By Up To 6% From Jan 2013
Aug 25th, 2012 at 5:08pm
 
Cost of phone calls, broadband and line rental to go up from January 2013 as BT charges more for popular products !!!

Full Story Here:

http://www.guardian.co.uk/money/2012/aug/25/bt-consumer-squeeze-price-rise?newsf...
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« Last Edit: Aug 25th, 2012 at 5:09pm by bigjohn »  

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Re: BT Increase Prices By Up To 6% From Jan 2013
Reply #1 - Aug 26th, 2012 at 11:29am
 
Quote:
Line rental for those paying by direct debit will increase by 85p a month to £15.45...
OfCon would have us believe that competition will keep prices down but all that happens is other OCPs just follow BTs move.

By it being so expensive to have a landline including the cost of any inclusive tariff or daytime calls means those on low incomes will resort to just having a mobile for contact purposes thus meaning less income for BT which in turn means they have to increase costs even more.
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sherbert
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Re: BT Increase Prices By Up To 6% From Jan 2013
Reply #2 - Sep 13th, 2012 at 10:19am
 
http://www.telegraph.co.uk/news/uknews/9539179/Misery-for-10-million-households-...


From January next year the price of phone calls, line rental and broadband will rise by up to 5.9 per cent, over twice the rate of inflation, which currently stands at 2.6 per cent.

The steepest price rises come for BT's 728,000 Vision customers, who pay for television channels. The Vision Essentials plan, which is BT’s cheapest TV deal, will see the monthly charge rises from £4 to £5, an increase of 25 per cent.

The move is a blow to households who are already facing declining household incomes. Other telecoms and energy companies have already started to raise their prices ahead of the winter, and others are likely to follow suit.

BT's price rise will lead to speculation that households are paying the price for its surprise move into football.


In June BT spent £738 million on the rights to screen 38 Premier League matches each season for three years, starting next summer. Yesterday the telecoms company underlined its ambitions to become a broadcaster by announcing it had spent £152 million on a four-year contract to broadcast Premiership rugby from next year. 

Ernest Doku, telecoms expert at uSwitch.com, the website, said that BT’s price rise will be “one increase too many” for millions of households.

“We've already seen one of the big six energy companies announce a price hike and this news that BT will follow in its footsteps in the New Year will give some the January blues already,” said Mr Doku.

However he said that there was a “silver lining” as BT is offering a number of packages that should save households money.

BT started to send out letter to its customers about the price rises last week. It said that some prices, such as calls from landlines to mobiles, will not change. Following next January's price rises, the company said it will freeze key costs until 2014.

Under the changes, BT’s most popular calling plan - the Unlimited Anytime Plan - will see a 5 per cent price increase, from £4.90 a month to £5.15.

This package includes all landline calls, including those to 0845 and 0870 numbers, but does not include calls to mobiles.

Those who don't have inclusive calls in a package will also be hit. Daytime local and national calls will rise by from 7.95p per minute to 8.41p per minute. The cost of evening calls is set to rise from 1.05p to 1.11p per minute.

Line rental will rise by 5.8 per cent. Most homes have no choice but to pay this in order to receive broadband, even when it is provided by another company. The charge is rising by 85p, from £14.60 a month to £15.45 for those paying by direct debit. The charge for paying by cash or cheque will also increase from £1.89 to £2, taking monthly line rental paid for via these methods to £17.45 a month.

A BT spokesman denied that prices are being raised to help fund the £738 million price tag of the football rights.

“We believe the football rights will help us drive sales of bundles of calls, broadband and TV and also to retain customers who might otherwise have left. We will also look to make [football games] widely available to various platforms – satellite, digital TV, pubs and clubs – so it is not right to link the two,” he said.

John Petter, managing director of BT’s Consumer division, said: “We will be changing some prices in January but we will then be freezing many key prices until 2014.”

He said that despite the rises, the company is telling its customers how they can switch to cheaper tariffs.

“BT is wholly committed to offering really good value in an extremely competitive market,” said Mr Petter
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« Last Edit: Sep 13th, 2012 at 4:03pm by sherbert »  
 
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SilentCallsVictim
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Re: BT Increase Prices By Up To 6% From Jan 2013
Reply #3 - Dec 30th, 2012 at 10:33am
 
Analysis shows that this is essentially an across the board price increase of between 5% and 6%.

Previous recent price increases have extended the penalty charge for non-inclusive calls, however that practice seems to have now ceased. It appears that customers are now finally getting the message that even modest calling during a particular period requires subscription to the appropriate Call Plan.

Relevant usage example "break points" are as follows (using the 2013 prices):

A - To make it worthwhile to choose Unlimited Anytime over Weekends only.

A pattern of 2 daytime calls of over 5 minutes (@ 65p), or 3 daytime calls of over 3 minutes (@ 48p) per week.
Each of those costs more than the monthly subscription of £5.15.

B - To make it worthwhile to choose Unlimited Evenings and Weekends over Weekends only.

A pattern of 1 evening call of over 1 minute (@ 17p) per day, or 4 evening calls of over 5 minutes (@ 21p) per week.
Each of these costs more than the monthly subscription of £3.30.

C - To make it worthwhile to choose Unlimited Anytime over Evenings and Weekends.

A pattern of 3 daytime calls of over 5 minutes (@ 65p) per month, or 1 daytime call of over 3 minutes (@ 48p) per week.
Each of these costs more than the monthly subscription difference of £1.85.


These particular examples serve simply to make the point that it is only those who never, or very rarely, use their landlines to make calls using BT during the relevant period who should be incurring the penalty charges. Having found subscription to a Call Plan to be cost justified, on the basis of calls that would be made, a subscriber is then free to make as many additional calls as they wish.

We understand that BT customers now recognise this and choose their Call Plans accordingly.

Those who quote the penalty charges as being the true cost of a call, in any meaningful sense, are grossly misrepresenting the reality of the situation.
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« Last Edit: Dec 31st, 2012 at 6:52am by SilentCallsVictim »  
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bigjohn
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Re: BT Increase Prices By Up To 6% From Jan 2013
Reply #4 - Dec 31st, 2012 at 4:44am
 
No need to pay penalty for non inclusive calls anyway. All customers whatever plan they are on get inclusive weekend minutes. A couple of calls a month made from them ensure they avoid such penalties.Also i understand that you can still get inclusive evening and weekend calls from them at no charge if pushed.

Couple 18185 with these and it can prove more cost effective depending on calling pattern then taking a full BT call plan. EG You would have to make at least 104, 5p, no time limit  01/02/03 calls a month  on 18185 to justify subscribing to the BT anytime plan.

However if you cant be asked to dial a short code ,keep a track of calls made,or just  like the benefit of making as many inclusive  additional calls as you wish without worrying about cost,then a BT anytime plan is the way to go.
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SilentCallsVictim
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Re: BT Increase Prices By Up To 6% From Jan 2013
Reply #5 - Dec 31st, 2012 at 7:10am
 
bigjohn wrote on Dec 31st, 2012 at 4:44am:
No need to pay penalty for non inclusive calls anyway. All customers whatever plan they are on get inclusive weekend minutes. A couple of calls a month made from them ensure they avoid such penalties.

A slight misunderstanding here - I refer to the rate charged for making an otherwise inclusive call outside the terms of the selected Call Plan as a "penalty charge". It is far above a fair commercial charge for the service and bears a close resemblance to the "penalty charge" incurred for parking beyond the time that one had selected when paying and displaying.


bigjohn wrote on Dec 31st, 2012 at 4:44am:
However if you cant be asked to dial a short code ,keep a track of calls made,or just  like the benefit of making as many inclusive  additional calls as you wish without worrying about cost,then a BT anytime plan is the way to go.

The bucket shops do indeed offer a useful service for those who are prepared to get off their backsides (rather than receiving a question) to deal with them and endure the inevitably low level of customer service. One must accept that they do not, and probably could not, enjoy use as a significant element of the market.

My only real point is to show that the normal cost (at the margin) of calling a 01/02/03 number is zero. That is what should be used when attempting to compare the relative cost of calling a 084/087 number.



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Kiwi_g
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Re: BT Increase Prices By Up To 6% From Jan 2013
Reply #6 - Feb 18th, 2013 at 11:16am
 
I’m not sure whether or not I’m posting in the correct forum or not.  If it’s wrong, please accept my apologies.

I’ve recently received my BT bill and saw that I was charged for CLI because I did not make a minimum 2 calls in the month.  I have BT broadband talk and that is the default line for all outgoing calls.  I try to remember to make some calls on the geographical line (to my broadband line) during the evenings or weekends when calls are free so as to try to avoid these charges.  The last bill showed one call to an 0844 number (overseas at ½p a minute) and a 1571 return call (not made by myself, I hasten to add). 

I queried the bill and have been credited with the charge but I was called by BT and told that they don’t class these 1571 return calls as “calls” even though they charge for them.

I’m going to be more careful in future and set up a reminder to make a proper call at lease once a week.

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sherbert
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Re: BT Increase Prices By Up To 6% From Jan 2013
Reply #7 - Feb 18th, 2013 at 1:25pm
 
If you are on 'Unlimited Anytime Calls' you have to make two chargeable calls a month and this includes 'inclusive' calls. So, in other words as long as  you make at least  two inclusive calls a month you would not have a pay anything for making a call that is covered in the calling plan, i.e.01,02,03,0845 or 0870 numbers
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Re: BT Increase Prices By Up To 6% From Jan 2013
Reply #8 - Feb 18th, 2013 at 1:30pm
 
Kiwi_g wrote on Feb 18th, 2013 at 11:16am:
I’ve recently received my BT bill and saw that I was charged for CLI because I did not make a minimum 2 calls in the month. …

Clearly, BT hasn't made the bill confusing enough for you not to realise that this has happened. By you querying this with BT, it knows that it still has work to do on de-simplifying bills. Roll Eyes
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« Last Edit: Feb 18th, 2013 at 1:30pm by Dave »  
 
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bigjohn
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Re: BT Increase Prices By Up To 6% From Jan 2013
Reply #9 - Feb 18th, 2013 at 7:22pm
 
Kiwi_g wrote on Feb 18th, 2013 at 11:16am:
I have BT broadband talk


Its worth noting that calls made on BT Broadband Talk are not included either,and it makes no difference what BT Plan your on the rule applies to all of them.

To see what is and is not included see

http://www.productsandservices.bt.com/products/landline/calling-features

And then click on " The Legal Stuff "
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« Last Edit: Feb 18th, 2013 at 7:29pm by bigjohn »  

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