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BBC Local Radio adopt 03 numbers (Read 8,275 times)
loddon
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BBC Local Radio adopt 03 numbers
Feb 26th, 2013 at 5:49pm
 
BBC Radio Berkshire are today announcing on air that their phone number is changing from an 0845 number to a 0345 number from next Monday !!! Smiley

I cannot find any reference to this on the BBC Radio Berkshire website.   I am wondering if this indicates a general change to 03 numbers for all BBC local radio stations?   Undecided Huh
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« Last Edit: Feb 26th, 2013 at 6:06pm by loddon »  
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bigjohn
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Re: BBC Local Radio adopt 03 numbers
Reply #1 - Feb 28th, 2013 at 3:48am
 
Possibly my local BBC radio station.BBC Radio Solent, has been using 0345 for a while now. Smiley

http://www.bbc.co.uk/news/uk-england-hampshire-12456658
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« Last Edit: Feb 28th, 2013 at 3:50am by bigjohn »  

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Zap
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Re: BBC Local Radio adopt 03 numbers
Reply #2 - Feb 28th, 2013 at 10:14am
 
The rates to us are broadly similar for 0345

They have centralised text to a shortcode that costs money and is not included in call plans.

As every telephone number and text is simply redirected to a landline or long text number respectively.

I was thinking that for public service organisations can we make a Freedom of Information request for numbers.

For example a request to the BBC as a whole for a list of radio stations along with their public call in/text numbers aling with the numbers they redirect to.
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derrick
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Re: BBC Local Radio adopt 03 numbers
Reply #3 - Mar 1st, 2013 at 11:08am
 
Zap wrote on Feb 28th, 2013 at 10:14am:
I was thinking that for public service organisations can we make a Freedom of Information request for numbers.

For example a request to the BBC as a whole for a list of radio stations along with their public call in/text numbers aling with the numbers they redirect to.



See posts 40, 41, 42 in this thread: -
http://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1116870168/41#41



.
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SilentCallsVictim
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Re: BBC Local Radio adopt 03 numbers
Reply #4 - Mar 2nd, 2013 at 10:49am
 
In addition to the FOI referred to above, a further FOI request received a response in May 2009 - see the results here



With many campaigners working on this issue and changes happening around this time, the fair telecoms campaign would be delighted to be able to publish details of the current position and assist with completion of the move away from 0845 numbers by focussing on those still using them.

If any supporter of the campaign has the time to work on this, please get in touch.



BBC Radio Berkshire will be covering the issue of 084 numbers in its news and on the breakfast show on Monday (4 March) morning. This will be focussed on the issue of GPs, but should be extended to cover BBC Berkshire, HMRC, DWP etc. A live interview is scheduled for around 7.00.
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NGMsGhost
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Re: BBC Local Radio adopt 03 numbers
Reply #5 - Mar 2nd, 2013 at 1:15pm
 
SilentCallsVictim wrote on Mar 2nd, 2013 at 10:49am:
If any supporter of the campaign has the time to work on this, please get in touch.


Don't forget that BBC Question Time also used to use an 0871 number for its audience line that was prominently displayed on each show but for getting on for a year or so has now switched to using an 03 number.

The people to write to at the BBC on this issue are Michael Stock (who is directly in charge of business outsourcing arrangements including their telephony deals) and the various other senior bods at the corporation with responsibility for radio.  Nearly all of them have email addressed in the firstname.lastname@bbc.co.uk format.

See the following:-

Quote:
www.bbc.co.uk/aboutthebbc/insidethebbc/managementstructure/seniormanagement/

Especially

Tony Hall (Director-General)
Helen Boaden (Director, Radio)
James Purnell (Director, Strategy & Digital)


and

Quote:
www.bbc.co.uk/aboutthebbc/insidethebbc/managementstructure/biographies/

Especially

Philip Almond, Director of Marketing and Audiences
Shirley Cameron, Finance & Business Director, Audio & Music
Graham Ellis, Acting Director, Audio & Music
James Hardy, Head of Communications, Audio & Music
David Holdsworth, Controller, English Regions
Paul Smith, Head of Editorial Standards, Audio & Music
John Turner, Programme Change Director, Finance Effectiveness Programme
Cary Wakefield, Director, Marketing & Audiences, Audio & Music


The best people to take this up are people who actually living in the local listening areas of the BBC radio stations concerned.
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« Last Edit: Mar 2nd, 2013 at 1:21pm by NGMsGhost »  

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