Hi Barbara.  No, I cannot find your article on the Indy website.   Could you post a link to it?

However, I did discover this one published by the Indy on 13th April 2013

http://www.independent.co.uk/money/spend-save/simon-read-heres-a-simple-system-t...

There are no readers comments; but it does contain this gem of misguided information written by the journalist Simon Read :---

"In other words, freephone numbers aren't free at all. Unless you call from a BT landline ...", forgetting that 0800 numbers ARE free from all other landlines, not just BT.

Hi, loddon, sorry I don't have a link because I read it in the printed version & I have had problems in the past then trying to find online versions of articles I've read in the paper.   However, the author is the same, Simon Read, as the link you found & Big John's reference also contains the same error which I'd noted; I just felt the overall thrust of the piece was going in the right direction in that it does make a wider audience aware of the current confusion deliberately caused (by those organisations using 084/087 numbers).