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SAYNOTO0870.COM › Main Forum › Call Providers › T-Mob Users Win Right To Break Contracts .

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T-Mob Users Win Right To Break Contracts . (Read 3,933 times)

bigjohn Supreme Member Offline Posts: 2,316 Gender:	T-Mob Users Win Right To Break Contracts . Jul 20^th, 2013 at 5:51am "Angry T-Mobile customers hit by price hikes have proved it's worth fighting for your rights, as some have been able to leave their contracts penalty-free after an independent arbitrator backed their complaints." Full story here: http://www.moneysavingexpert.com/news/phones/2013/07/t-mobile-customers-win-righ...
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bigjohn

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Re: T-Mob Users Win Right To Break Contracts .
Reply #1 - Jul 20^th, 2013 at 5:55am

Also as a result of this its worth noting Regulator Ofcom says it's "considering" opening a formal investigation into whether T-Mobile's terms and conditions are fair. It had previously said the approach T-Mobile had taken was "reasonable" – but it now admits it only looked at a newer set of terms which only applied to some affected customers, not all of them.

BJ.

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bazzerfewi Supreme Member Offline Baz Posts: 580 Barnsley Gender:	Re: T-Mob Users Win Right To Break Contracts . Reply #2 - Jul 22^nd, 2013 at 5:25pm ofcom - now admits it only looked at a newer set of terms which only applied to some affected customers, not all of them What is that all about a regulatory body that only looks at selective information AMATUERS - THEY SHOULD MAKE THEM BACK DATE THE REFUND FOR CUSTOMERS FOUND TO HAVE BEEN ROBBED
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