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T-Mob Users Win Right To Break Contracts . (Read 3,935 times)
bigjohn
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T-Mob Users Win Right To Break Contracts .
Jul 20
th
, 2013 at 5:51am
"Angry T-Mobile customers hit by price hikes have proved it's worth fighting for your rights, as some have been able to leave their contracts penalty-free after an independent arbitrator backed their complaints."
Full story here:
http://www.moneysavingexpert.com/news/phones/2013/07/t-mobile-customers-win-righ...
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Last Edit: Jul 20
th
, 2013 at 5:54am by bigjohn
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BJ.
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bigjohn
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Re: T-Mob Users Win Right To Break Contracts .
Reply #1 -
Jul 20
th
, 2013 at 5:55am
Also as a result of this its worth noting Regulator Ofcom says it's "considering" opening a formal investigation into whether T-Mobile's terms and conditions are fair. It had previously said the approach T-Mobile had taken was "reasonable" – but it now admits it only looked at a newer set of terms which only applied to some affected customers, not all of them.
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bazzerfewi
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Re: T-Mob Users Win Right To Break Contracts .
Reply #2 -
Jul 22
nd
, 2013 at 5:25pm
ofcom - now admits it only looked at a newer set of terms which only applied to some affected customers, not all of them
What is that all about a regulatory body that only looks at selective information
AMATUERS - THEY SHOULD MAKE THEM BACK DATE THE REFUND FOR CUSTOMERS FOUND TO HAVE BEEN ROBBED
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