Welcome, Guest. Please Login or Register
SAYNOTO0870.COM

<---- Back to main website

 
Home Help Search Login Register

Page Index Toggle Pages: 1
Send Topic Print
Renault (Read 5,160 times)
Keith
Senior Member
****
Offline



Posts: 378
Surrey
Gender: male
Renault
Jul 25th, 2013 at 4:30pm
 
Steam coming out of my ears!!!!!!!!!!!

Renault Customer Services have moved from an 0800 to 0844 number and the staff have all been given the usual b*llsh*t responses to give to customers. The highlight being that it is not a revenue generating number.

What idiot though this was a good idea when they will be in breach of the Consumer Rights Directive (even with all the potential opt outs).

So what was wrong with an 03 number?
Back to top
 
 
IP Logged
 
Dave
Global Moderator
*****
Offline



Posts: 9,902
Yorkshire
Gender: male
Re: Renault
Reply #1 - Jul 25th, 2013 at 4:52pm
 
The contact page gives the usual flim-flam which obviously neglects to mention the associated Service Charge:

Quote:
Calls cost 5.1 pence per minute (inc. VAT) from a BT Landline.
Mobile and other providers charges may vary


When will it be open about its new Service Charge?
Back to top
« Last Edit: Jul 25th, 2013 at 5:01pm by Dave »  
 
IP Logged
 
CJT-80
Global Moderator
*****
Offline



Posts: 1,714
Manchester
Gender: male
Re: Renault
Reply #2 - Jul 29th, 2013 at 7:09pm
 
Keith wrote on Jul 25th, 2013 at 4:30pm:
Steam coming out of my ears!!!!!!!!!!!

Renault Customer Services have moved from an 0800 to 0844 number and the staff have all been given the usual b*llsh*t responses to give to customers. The highlight being that it is not a revenue generating number.

What idiot though this was a good idea when they will be in breach of the Consumer Rights Directive (even with all the potential opt outs).

So what was wrong with an 03 number?


Interestingly a Search for Renault UK Rickmansworth (which is where they are based) gives this: https://www.google.co.uk/search?q=renault+uk+rickmansworth&oq=Renault+UK+Rick&aq...

I guess if enough people complain they MAY take some notice.

Back to top
 

Regards,

CJT-80

Any comments made are my own and are not those of SayNoTo0870.com
 
IP Logged
 
Page Index Toggle Pages: 1
Send Topic Print
(Moderators: bbb_uk, Forum Admin, DaveM, Dave, CJT-80)

Website and Content © 1999-2024 SAYNOTO0870.COM. All Rights Reserved. (DE)
Written permission is required to duplicate any of the content within this site.

WARNING: This is an open forum, posts are NOT endorsed by SAYNOTO0870.COM,
please exercise due caution when acting on any info from here.


SAYNOTO0870.COM » Powered by YaBB 2.5.2!
YaBB Forum Software © 2000-2024. All Rights Reserved.


Valid RSS Valid XHTML Valid CSS Powered by Perl Source Forge