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Renault (Read 5,160 times)
Keith
Senior Member
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Posts: 378
Surrey
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Renault
Jul 25
th
, 2013 at 4:30pm
Steam coming out of my ears!!!!!!!!!!!
Renault Customer Services have moved from an 0800 to 0844 number and the staff have all been given the usual b*llsh*t responses to give to customers. The highlight being that it is not a revenue generating number.
What idiot though this was a good idea when they will be in breach of the Consumer Rights Directive (even with all the potential opt outs).
So what was wrong with an 03 number?
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Dave
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Yorkshire
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Re: Renault
Reply #1 -
Jul 25
th
, 2013 at 4:52pm
The
contact page
gives the usual flim-flam which obviously neglects to mention the associated Service Charge:
Quote:
Calls cost 5.1 pence per minute (inc. VAT) from a BT Landline.
Mobile and other providers charges may vary
When will it be open about its new Service Charge?
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«
Last Edit: Jul 25
th
, 2013 at 5:01pm by Dave
»
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CJT-80
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Posts: 1,714
Manchester
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Re: Renault
Reply #2 -
Jul 29
th
, 2013 at 7:09pm
Keith wrote
on Jul 25
th
, 2013 at 4:30pm:
Steam coming out of my ears!!!!!!!!!!!
Renault Customer Services have moved from an 0800 to 0844 number and the staff have all been given the usual b*llsh*t responses to give to customers. The highlight being that it is not a revenue generating number.
What idiot though this was a good idea when they will be in breach of the Consumer Rights Directive (even with all the potential opt outs).
So what was wrong with an 03 number?
Interestingly a Search for Renault UK Rickmansworth (which is where they are based) gives this:
https://www.google.co.uk/search?q=renault+uk+rickmansworth&oq=Renault+UK+Rick&aq...
I guess if enough people complain they MAY take some notice.
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Regards,
CJT-80
Any comments made are my own and are not those of SayNoTo0870.com
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