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SAYNOTO0870.COM › Main Forum › Call Providers › Asda Payg Ditches Vodafone In Favour Of EE.

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Asda Payg Ditches Vodafone In Favour Of EE. (Read 11,042 times)

bigjohn Supreme Member Offline Posts: 2,316 Gender:	Asda Payg Ditches Vodafone In Favour Of EE. Sep 6^th, 2013 at 8:01pm "Asda Mobile has dropped Vodafone as its MVNO partner and is switching its business to EE. Sources say the supermarket became frustrated with Vodafone, believing EE will support faster expansion " See more at: http://www.mobiletoday.co.uk/News/26485/Asda_ditches_Vodafone_in_favour_of_EE.as...
Back to top	« Last Edit: Sep 6^th, 2013 at 8:03pm by bigjohn » BJ. IP Logged

Dave

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Re: Asda Payg Ditches Vodafone In Favour Of EE.
Reply #1 - Oct 18^th, 2013 at 11:18pm

Subscribers' contracts are with ASDA Mobile rather than the network operator (Vodafone or EE), so which clause allows forfeiting of credit should ASDA Mobile decide to change its supplier? Is this legally enforceable? Huh

Quote:

Can I keep the credit I’ve already paid for?

We aren’t able to transfer any credit, so we'd suggest you run down your current credit before joining us on the new network.

Source: ASDA Mobile Frequently Asked Questions on the change to EE

« Last Edit: Oct 18^th, 2013 at 11:28pm by Dave »

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derrick

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Re: Asda Payg Ditches Vodafone In Favour Of EE.
Reply #2 - Oct 19^th, 2013 at 12:05pm

Dave wrote on Oct 18^th, 2013 at 11:18pm:

Quote:

Can I keep the credit I’ve already paid for?

We aren’t able to transfer any credit, so we'd suggest you run down your current credit before joining us on the new network.

Source: ASDA Mobile Frequently Asked Questions on the change to EE

BBC Radio 4, (Money Box), at noon today has some info on this, from their weekly email: -

"Asda, Britain's lowest priced supermarket, planned to snaffle money from thousands of customer who used its mobile phone service when it changes networks from April. Customers who had any credit on the Pay As You Go mobile phone at the changeover in April were told they had to use it or lose it. A compliance lawyer tells us whether Asda is breaching its contract with its customers. And now Asda has said ... find out on Saturday."

.

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kasg

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Re: Asda Payg Ditches Vodafone In Favour Of EE.
Reply #3 - Oct 19^th, 2013 at 8:39pm

Just listened to this and it sounds like Asda has backtracked somewhat in a statement issued yesterday:

"We expect very few customers will be affected by this issue, but for those that are we will work with them, closer to the date of the switch deadline, to make sure they are not out of pocket. We will send further communication to the few affected customers closer to the time."

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nicholas43

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Re: Asda Payg Ditches Vodafone In Favour Of EE.
Reply #4 - Oct 23^rd, 2013 at 3:30pm

ASDA have texted me (and I assume all other customers) that
Quote:

Your credit will expire on 30/4/14 ... but do not worry we will refund any unused credit. We will contact you nearer 30/4/14.

However, anyone who shops around will presumably switch to Three, who are currently offering a very cheap PAYG deal.

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bigjohn

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Re: Asda Payg Ditches Vodafone In Favour Of EE.
Reply #5 - Oct 23^rd, 2013 at 4:32pm

nicholas43 wrote on Oct 23^rd, 2013 at 3:30pm:

ASDA have texted me (and I assume all other customers) that
Quote:

Your credit will expire on 30/4/14 ... but do not worry we will refund any unused credit. We will contact you nearer 30/4/14.

However, anyone who shops around will presumably switch to Three, who are currently offering a very cheap PAYG deal.

Depends on your useage and coverage i would imagine. Ovivo sim only deal is very good for low users.

BJ.

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