Hi there BigJohn,
I have a disabled friend in the Greater Manchester area, and he refused to contact them after they changed the number over. He ONLY uses a mobile phone and obviously it's expensive to call 08 numbers.
He also had a few other issues with them.
I think it maybe worth anyone who does use the service, or calls them on someone's behalf to give them feedback on the use of an 08 number
here. It's a standard rate 0161 number or an e-mail address.
I will suggest my friend contact's them or I do it for him with his feedback.