SAYNOTO0870.COM - Highways Agency 03 Number Incorrect Call Costs.

bigjohn

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Highways Agency 03 Number Incorrect Call Costs.
Oct 26^th, 2013 at 6:12pm

I see the press release about the severe weather conditions this weekend contains duff info about the cost of calls to the 03 information line.

"Real-time traffic information for England’s motorways and other strategic roads is available:

- From the web at www.highways.gov.uk/traffic.
- By phone from the Highways Agency Information Line on 0300 123 5000 at any time. (Calls to 0300 numbers will cost no more than 5p per minute from a standard BT residential landline. Call charges from other landlines and mobile networks may vary, but will be no more than a standard geographic call and will be included in all inclusive minutes and discount schemes)"

http://www.highways.gov.uk/news/press-releases/highways-agency-gives-advice-for-...

The cost of chargeable 03 calls on BT currently are if i recall correctly are 9p a minute and up to 15p connection charge.

I wonder where they source their info. Huh

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« Last Edit: Oct 26^th, 2013 at 6:20pm by bigjohn »

BJ.

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Ian G Senior Member Offline Posts: 276 Gender:	Re: Highways Agency 03 Number Incorrect Call Costs. Reply #1 - Oct 26^th, 2013 at 7:43pm There's no need to mention any specific rates or providers. It's already in the process of being fixed.
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bigjohn

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Re: Highways Agency 03 Number Incorrect Call Costs.
Reply #2 - Oct 26^th, 2013 at 8:27pm

Ian G wrote on Oct 26^th, 2013 at 7:43pm:

There's no need to mention any specific rates or providers.

It's already in the process of being fixed.

I am aware of that. Are they going to fix the website contact info as well which talks of national rate.

http://www.highways.gov.uk/about-us/contact-us/

It appears they have been quoting incorrect call charges for some time now. See : http://www.pressat.co.uk/releases/150-investment-to-boost-east-midlands-economy-...

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« Last Edit: Oct 26^th, 2013 at 8:44pm by bigjohn »

BJ.

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Ian G Senior Member Offline Posts: 276 Gender:	Re: Highways Agency 03 Number Incorrect Call Costs. Reply #3 - Oct 26^th, 2013 at 8:54pm The incorrrect mention of 5p/min call price is odd. If they previously used an 0844 number, it's possible the pricing text wasn't updated after the change of number.
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CJT-80

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Re: Highways Agency 03 Number Incorrect Call Costs.
Reply #4 - Oct 27^th, 2013 at 11:38am

bigjohn wrote on Oct 26^th, 2013 at 6:12pm:

I see the press release about the severe weather conditions this weekend contains duff info about the cost of calls to the 03 information line.

"Real-time traffic information for England’s motorways and other strategic roads is available:

- From the web at www.highways.gov.uk/traffic.
- By phone from the Highways Agency Information Line on 0300 123 5000 at any time. (Calls to 0300 numbers will cost no more than 5p per minute from a standard BT residential landline. Call charges from other landlines and mobile networks may vary, but will be no more than a standard geographic call and will be included in all inclusive minutes and discount schemes)"

http://www.highways.gov.uk/news/press-releases/highways-agency-gives-advice-for-...

The cost of chargeable 03 calls on BT currently are if i recall correctly are 9p a minute and up to 15p connection charge.

I wonder where they source their info. Huh

Which is very odd as their contact us page gives the right call info.

Undecided

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Regards,

CJT-80

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