SAYNOTO0870.COM - T-Mob Introduce 25.5p Fee To Call Customer Service

Welcome, Guest. Please Login or Register

SAYNOTO0870.COM <---- Back to main website

NEW: MOBILE PHONE DEAL COMPARISONS
CHECK OUT OUR NEW MOBILE PHONE DEAL COMPARISON SERVICE. GET THE BEST DEAL ON A NEW PHONE

SAYNOTO0870.COM › Main Forum › Call Providers › T-Mob Introduce 25.5p Fee To Call Customer Service

(Moderators: CJT-80, bbb_uk, DaveM, Dave, Forum Admin)

‹ Previous Topic | Next Topic ›

Pages: 1

T-Mob Introduce 25.5p Fee To Call Customer Service (Read 8,459 times)

bigjohn Supreme Member Offline Posts: 2,316 Gender:	T-Mob Introduce 25.5p Fee To Call Customer Service Nov 6^th, 2013 at 9:17pm The latest T-Mobile exercise to squeeze more money out of customers, is to charge sim only contract customers to call customer services. Customers with contracts with equipment still can call free. http://www.t-mobile.co.uk/shop/sim-only/plans/
Back to top	« Last Edit: Nov 6^th, 2013 at 9:22pm by bigjohn » BJ. IP Logged

CJT-80

Global Moderator

Offline

Posts: 1,714
Manchester
Gender: male

Re: T-Mob Introduce 25.5p Fee To Call Customer Service
Reply #1 - Nov 8^th, 2013 at 5:20pm

bigjohn wrote on Nov 6^th, 2013 at 9:17pm:

The latest T-Mobile exercise to squeeze more money out of customers, is to charge sim only contract customers to call customer services. Customers with contracts with equipment still can call free.

http://www.t-mobile.co.uk/shop/sim-only/plans/

Shocking.. I am glad I left them sometime ago.. not like their customer service is any good anyway... it's outsourced!

Regards,

CJT-80

Any comments made are my own and are not those of SayNoTo0870.com

IP Logged

Heinz Supreme Member Offline Posts: 1,362 Essex	Re: T-Mob Introduce 25.5p Fee To Call Customer Service Reply #2 - Nov 9^th, 2013 at 9:29am I reckon they'll all be doing whatever they think they can get away with to boost revenue to cover their losses when they are forced to make 080 calls free instead of premium rated.
Back to top	After years of ignoring govt. guidelines & RIPPING OFF Council Tax payers using 0845 numbers, Essex County Council changed to 0345 numbers on 2 November 2015 IP Logged

bigjohn Supreme Member Offline Posts: 2,316 Gender:	Re: T-Mob Introduce 25.5p Fee To Call Customer Service Reply #3 - Nov 10^th, 2013 at 4:01am The thought occurred to me you could possibly avoid the charge by calling Customer Service on 07953 966 150 out of your inclusive minutes,instead of calling 150. However it could result in you wasting a lot of your inclusive minutes depending on the time to answer etc.
Back to top	BJ. IP Logged

Dave

Global Moderator

Offline

Posts: 9,902
Yorkshire
Gender: male

Re: T-Mob Introduce 25.5p Fee To Call Customer Service
Reply #4 - Nov 10^th, 2013 at 8:16pm

bigjohn wrote on Nov 10^th, 2013 at 4:01am:

The thought occurred to me you could possibly avoid the charge by calling Customer Service on 07953 966 150 out of your inclusive minutes,instead of calling 150. However it could result in you wasting a lot of your inclusive minutes depending on the time to answer etc.

It could be the case that this number is charged the same as the short customer services number.

IP Logged

bigjohn

Supreme Member

Offline

Posts: 2,316
Gender: male

Re: T-Mob Introduce 25.5p Fee To Call Customer Service
Reply #5 - Nov 10^th, 2013 at 9:07pm

Dave wrote on Nov 10^th, 2013 at 8:16pm:

bigjohn wrote on Nov 10^th, 2013 at 4:01am:

It could be the case that this number is charged the same as the short customer services number.

Yes true hence me saying possibly.

A better way to avoid it call them on 0800 956 5042 from a landline and follow menu.

BJ.

IP Logged

Pages: 1

SAYNOTO0870.COM › Main Forum › Call Providers

‹ Previous Topic | Next Topic ›

(Moderators: CJT-80, bbb_uk, DaveM, Dave, Forum Admin)