bigjohn wrote on Nov 17
th, 2013 at 6:12pm:
So now HSBC have announced that they are switching from 0845 to 03 numbers !! How much more good news can we take?/
Barclays, RBS and now HSBC -- this is three of the four big banks which dominate the UK banking market. Incredible!!! We only need LLOYDS Bank to make a similar announcement and we will have a full set!! We now look for the others to follow suit such as Santander, Halifax, Nationwide, Yorkshire bank, Allied Irish, Bank of Ireland, Clydesdale, Co-op Bank et al.
There are already some good guys including First Direct(?) and Standard Chartered which uses normal geo numbers as does MBNC the credit card company.
An interesting reader comment below the "ThisisMoney" article :---
"
Anahoor, London, United Kingdom, 17 hours ago
It is not just banks and building societies; try phoning: MARKS & SPENCER JOHN LEWIS CURRYS SKY TALK TALK They all use these numbers and most are proud of their customer services. Hypocrites "
The major retailers need to look at their policies on this issue very carefully.