Beware BT have charged me for three 0844 calls made via my smart call app. BT Online chat insisted the promotion only covered 01/02/3,UK Mobile ,and 0845/0870 calls.

I have now complained to BT pointing out that the legal  bit says .

" BT SmartTalk Offer Available to existing and new BT SmartTalk customers that download and register their app by 31 January 2014.


"International, Premium (09) and Personal (070) calls require an opt-in but are not included in this offer. Fair Use Policy applies. Excludes BT Basic. Terms apply. Offer ends 31 January 2014 – 60 minutes of free calls per month throughout 2014 for BT SmartTalk customers. Each user (up to a maximum of 5) registered against your BT SmartTalk account will get the first 60 minutes of chargeable calls they make using the BT SmartTalk service free. Unused monthly allowance cannot be carried over to the following month or transferred between users on a single account. Value of free calls for each user will be shown on the account holder's bill and total value will be applied as a discount. BT reserves the right to end the offer at any time, including before the published end date."

No mention of 0844/0871 not being included. In fact in the welcome letter it specifically says 0871 are included."

I will keep you posted.

I have seem someone else posting about this problem on the net,and BT refunded them .