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Charnwood Borough Council . 0845 Costs. (Read 6,333 times)
bigjohn
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Charnwood Borough Council . 0845 Costs.
Jan 16th, 2014 at 8:26pm
 
Amazing how Local Councils still get the cost of calls wrong.

"The council says that the 0845 telephone line goes through to Capita’s call centre but is charged at the same rate as an 01509 number "

http://www.loughboroughecho.net/news/local-news/loughborough-residents-queries-c...

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« Last Edit: Jan 16th, 2014 at 8:28pm by bigjohn »  

BJ.
 
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Ian G
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Re: Charnwood Borough Council . 0845 Costs.
Reply #1 - Jan 16th, 2014 at 8:43pm
 
Have you alerted the journalist to the bigger story that could be reported?

Have you added a 'readers comment' so that anyone looking at the current article could pick up on the wider issue?

Have you sent the Council a link to the new Cabinet Office guidance?
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bigjohn
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Re: Charnwood Borough Council . 0845 Costs.
Reply #2 - Jan 16th, 2014 at 9:55pm
 
Its a shame that i can know longer make an observation on this site,without getting this sort of  post in response. It appears to be becoming a habit.
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BJ.
 
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Dave
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Re: Charnwood Borough Council . 0845 Costs.
Reply #3 - Jan 16th, 2014 at 10:21pm
 
bigjohn wrote on Jan 16th, 2014 at 9:55pm:
Its a shame that i can know longer make an observation on this site,without getting this sort of  post in response. It appears to be becoming a habit.

Indeed.  Sad
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CJT-80
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Re: Charnwood Borough Council . 0845 Costs.
Reply #4 - Jan 17th, 2014 at 6:20pm
 
bigjohn wrote on Jan 16th, 2014 at 9:55pm:
Its a shame that i can know longer make an observation on this site,without getting this sort of  post in response. It appears to be becoming a habit.



Don't let one reply put you off

Smiley
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Regards,

CJT-80

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