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Expensive Bill Incurred by calling 0844 from mobi. (Read 4,069 times)
bigjohn
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Expensive Bill Incurred by calling 0844 from mobi.
Jan 20th, 2014 at 3:16pm
 
"One reader has been left with a £200 Vodafone bill after calls to an 0844 number cost more than expected"

http://www.telegraph.co.uk/finance/personalfinance/consumertips/jessicainvestiga...
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« Last Edit: Jan 20th, 2014 at 3:17pm by bigjohn »  

BJ.
 
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Dave
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Re: Expensive Bill Incurred by calling 0844 from mobi.
Reply #1 - Jan 20th, 2014 at 3:51pm
 
There is the issue of imposing a Service Charge on callers. Additional charges are the norm when booking tickets anyway.

However, in this case the service provider imposes a Service Charge on callers who are greeted with a message saying no one is available which is particularly disgusting:

Quote:
The answer machine had a message stating that the operators were busy, to try to call again later and that the call would shortly be disconnected.
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