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SAYNOTO0870.COM › Main Forum › Call Providers › EE.T-Mob.Orange. Change T&C From March 2014

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EE.T-Mob.Orange. Change T&C From March 2014 (Read 4,517 times)

bigjohn

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EE.T-Mob.Orange. Change T&C From March 2014
Feb 5^th, 2014 at 7:02pm

"EE has announced changes in its terms and conditions for several contract customer from March.

EE, Orange and T-Mobile customers were sent a text message today (4 February) to confirm that terms and conditions were changing with regards to how they notify customers of future price rises. The terms will change on 26 March, and customers who joined or upgraded with EE before 23 January 2014, and Orange and T-Mobile customers who joined or upgraded before 30 October 2012 will be affected.

The change means that if the operator tries to increase customers' price plans above the RPI rate of inflation, they can cancel without charge.

An EE spokesperson said: 'We are making changes to our T&Cs regarding how we notify customers of future price rises. The new term will take effect from 26 March and provides greater transparency in the event of a price increase. This supports recent guidance provided by Ofcom."

- See more at: http://www.mobiletoday.co.uk/News/28084/ee_reveals_contract_terms_and_conditions...

« Last Edit: Feb 5^th, 2014 at 7:03pm by bigjohn »

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bbb_uk

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Re: EE.T-Mob.Orange. Change T&C From March 2014
Reply #1 - Feb 5^th, 2014 at 8:43pm

I saw this but don't know what the previous t&c were but I believe it already said they could increase it by the rate of inflation.

Orange increased their tariff plans previously by 3.3% and 4.34% prior to that so god help anyone who was in a 18/24 month contract during these two price hikes.

So what has EE clarified then in these new t&c apart from thanking Ofcom for confirming they could increase prices by (basically) an unknown amount?

« Last Edit: Feb 5^th, 2014 at 8:45pm by bbb_uk »

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bigjohn Supreme Member Offline Posts: 2,316 Gender:	Re: EE.T-Mob.Orange. Change T&C From March 2014 Reply #2 - Feb 14^th, 2014 at 11:27am This change has kicked up a bit of a storm. See this longish thread : http://forums.moneysavingexpert.com/showthread.php?t=4888862&page=5
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