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SAYNOTO0870.COM › Main Forum › Geographical Requests › Ocado Ltd

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Ocado Ltd (Read 48,701 times)

domg Newbie Offline Posts: 29	Ocado Ltd Apr 20^th, 2005 at 4:08pm Anyone know a landline # for OCADO -- instead of the 0845- number they give? (there is also an +35- number given in the unverified list on this site, which works, but which is an Austrian number, which is extremely weird!!)
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DaveM Global Moderator Offline Du vin, du pain, du Ibuprofen ¡ Posts: 845 Peterborough Gender:	Re: OCADO online shopping landline?? Reply #1 - Apr 20^th, 2005 at 4:13pm It happens to be Ireland actually !! Have you tried ringing it ?? It's Customer services and contrary to popular misconception, they speak English !
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domg

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Re: OCADO online shopping landline??
Reply #2 - Apr 20^th, 2005 at 5:50pm

Ah ha! Sorry -- got my country prefixes mixed up! I *thought* they sounded Irish! Roll Eyes

That doesn't affect my request for a UK landline number however -- since calling Ireland on +35 is even more expensive than calling 0845.

Incidentally, on the 0845 Ocado number, they all seem to be scots. This gets more confusing by the minute.

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DaveM Global Moderator Offline Du vin, du pain, du Ibuprofen ¡ Posts: 845 Peterborough Gender:	Re: OCADO online shopping landline?? Reply #3 - Apr 20^th, 2005 at 6:06pm WRONG !! The cost for calling them using 1899 is 3p connection then 1p/min. 3 strikes and your OUT !! From their website . . . Ocado Customer Fulfillment Centre Gypsy Moth Avenue, Hatfield Business Park, Hatfield, AL10 9BD, UK Tel: 01707 228000 Fax: 01707 228122
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Alias Newbie Offline Posts: 28	Re: OCADO online shopping landline?? Reply #4 - Apr 20^th, 2005 at 6:21pm ...and Ireland with ratebuster.co.uk is 1p per min.
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domg Newbie Offline Posts: 29	Re: OCADO online shopping landline?? Reply #5 - Apr 20^th, 2005 at 6:22pm Well, OK -- you (almost) win! But I STILL want a UK landline number because all my landline calls (BT option3) are free...
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bigjohn Supreme Member Offline Posts: 2,316 Gender:	Re: OCADO online shopping landline?? Reply #6 - Apr 20^th, 2005 at 6:55pm 8) 8) 8) Domg. If you are keen on saving money have you ever thought about reducing your deal on BT to Option 1,and using a different supplier? BJ.
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domg

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Re: OCADO online shopping landline??
Reply #7 - Apr 20^th, 2005 at 9:05pm

Yeah, in fact I have thought of that. You're right: maybe I should look at cheaper suppliers...

I do make a very great number of UK landline calls however, and with BT Option3 I'm paying a tiny fraction these days of what I used to.

So any competitive option would have to offer me free landline calls -- and I wonder if the monthly difference between that & option3 (a few £?) is worth getting worked up about...?
What *really* steams me up is the 0870 racket!!

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domg Newbie Offline Posts: 29	Re: OCADO online shopping landline?? Reply #8 - Apr 20^th, 2005 at 9:10pm I've just seen DaveM's #3 -- thanx! That was exactly what I wanted. And a landline fax # as a bonus! RU going to add them to the Unverified List? brilliant -- d
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domg

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Re: OCADO online shopping landline??
Reply #9 - Apr 20^th, 2005 at 9:20pm

OCCADO -- the number you gave, DaveM, doesn't seem to answer in the evenings (Ocado Cust Svce is open till 11pm). This one does, though (also from their website)

Ocado Head Office
Titan Court, 3 Bishop Square, Hatfield Business Park, Hatfield, AL10 9NE, UK
tel: +44 (0) 1707 227800 fax: +44 (0) 1707 227999

Wow -- I seem to have actually scored one point Wink

Thanks for the input guys.

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melanieandlee Newbie Offline Posts: 13 Gender:	Ocado Ltd Reply #10 - Jun 29^th, 2005 at 8:23am This company delivery home shopping for Waitrose and are based at Titan Court, 3 Bishops Square, Hatfield Business Park, Hatfield, Hertfordshire, AL10 9NE-they only give out this number 0845 399 1122
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bigjohn Supreme Member Offline Posts: 2,316 Gender:	Re: Ocado Ltd Reply #11 - Jun 29^th, 2005 at 8:32am Try 01707 227800.
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melanieandlee Newbie Offline Posts: 13 Gender:	Re: Ocado Ltd Reply #12 - Jun 29^th, 2005 at 10:28am Thanks so much-that was a great help.
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domg

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OCADO customer service landline?
Reply #13 - Oct 26^th, 2008 at 9:57pm

Can't find any alternative to the 0845 numbers for Ocado Customer Service. All the 01707- numbers are Head Office, and they won't put you through to the Ocado call centre.

This 0845 scam is becoming worse and worse -- and it seems that VERY few people, including e.g. those who work at the Ocado call centre, have any idea that an 0845 call costs 18p for 3 mins.

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jrawle

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Didcot, Oxfordshire
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Re: OCADO customer service landline?
Reply #14 - Oct 26^th, 2008 at 10:28pm

Have you tried the Irish number? You can dial it cheaply using various services (although, where are you calling from if 0845 costs 6p/min?) I know it's still far from ideal, though, as it costs something.

Also, have you tried contacting them via their website?
http://www.ocado.com/webshop/getContactUs.do?contactUs=true

Ocado have various numbers in Hatfield:

Switchboard: 01707 228000
Recruitment: 01707 228111
Pam Ware: 01707 227978
Fax: 01707 227999

So it seems they have numbers in the range 22797x-22811x

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