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Southern Electric 0800 (Read 11,290 times)
bigjohn
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Southern Electric 0800
May 15th, 2014 at 5:25am
 
I had to ring them this week. They are no longer using the 0845 numbers on bills. They now quote 0800 numbers.

They appear to be using a new range of 0800 numbers.

See: https://www.southern-electric.co.uk/ContactUs/OurPhoneNumbers/

which are different to the many quoted in the say no database.
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BJ.
 
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CJT-80
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Re: Southern Electric 0800
Reply #1 - May 15th, 2014 at 10:43am
 
Good Morning bigjohn

It maybe worthwhile (as you as a customer of theirs) in asking them if they have any 01/02 numbers to contact them on.  Whist I fully support the use of "inclusive" or free numbers to call companies they neglect to realise that if you have to call from a mobile it's charged.

I will in the meantime look at the database.

Many Thanks
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CJT-80

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Heinz
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Re: Southern Electric 0800
Reply #2 - May 15th, 2014 at 11:40am
 
CJT-80 wrote on May 15th, 2014 at 10:43am:
Good Morning bigjohn

It maybe worthwhile (as you as a customer of theirs) in asking them if they have any 01/02 numbers to contact them on.  Whist I fully support the use of "inclusive" or free numbers to call companies they neglect to realise that if you have to call from a mobile it's charged.

Which, of course, can always be circumvented by dialling via 0200 222 0700 or 0200 222 0900.
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« Last Edit: May 15th, 2014 at 11:42am by Heinz »  

After years of ignoring govt. guidelines & RIPPING OFF Council Tax payers using 0845 numbers, Essex County Council changed to 0345 numbers on 2 November 2015
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CJT-80
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Re: Southern Electric 0800
Reply #3 - May 15th, 2014 at 11:44am
 
Heinz wrote on May 15th, 2014 at 11:40am:
CJT-80 wrote on May 15th, 2014 at 10:43am:
Good Morning bigjohn

It maybe worthwhile (as you as a customer of theirs) in asking them if they have any 01/02 numbers to contact them on.  Whist I fully support the use of "inclusive" or free numbers to call companies they neglect to realise that if you have to call from a mobile it's charged.

Which, of course, can always be circumvented by dialling via 0200 222 0700 or 0200 222 0900.


For those who know that those numbers exist..

and for reference they are: 020 0222 0700 and 020 0222 0900... there has never been a dialling code of 0203/0207/0208 for London...

Smiley
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« Last Edit: May 15th, 2014 at 11:45am by CJT-80 »  

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CJT-80

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Heinz
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Re: Southern Electric 0800
Reply #4 - May 15th, 2014 at 5:07pm
 
Agreed but, for me, that is one of the few cases where use of the spoken rhythm rather than the digits themselves aids memory.

As in, "Oh two hundred, two two two, oh nine hundred."
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After years of ignoring govt. guidelines & RIPPING OFF Council Tax payers using 0845 numbers, Essex County Council changed to 0345 numbers on 2 November 2015
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CJT-80
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Re: Southern Electric 0800
Reply #5 - May 15th, 2014 at 5:40pm
 
Point taken on that,

strangely I cannot seem to find who operates the number

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CJT-80

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SilentCallsVictim
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Re: Southern Electric 0800
Reply #6 - May 16th, 2014 at 4:11am
 
Whatever the history, Southern Electric still stands ready to be in breach of the Consumer Contract Regulations when the government promise to "end costly calls" is tested on 13 June.

See the fair telecoms campaign briefing. This also features many other organisations referred to in recent postings to this forum.

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CJT-80
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Re: Southern Electric 0800
Reply #7 - May 16th, 2014 at 5:53pm
 
SCV that's one very large list...

Shocked Shocked
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CJT-80

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