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wonga.com (Read 33,741 times)
Steven_W
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wonga.com
Dec 1st, 2008 at 12:06pm
 
Hi all, first of all great site, fantastic resource for the average Joe!  I took a small short load out with Wonga and now have a payment problem, the payment was due today, it didn't go through and now they are charging me a tenner a day in interest on top of what I owe!  They are normally a good company, but I cannot get through on their advertised number, 0871 288 5704 and I have filled out a form on the site asking for them to contact me urgently to no avail.

Does anyone have a landline number for them?  I've tried everything suggested and drawn a blank, thanks all!
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« Last Edit: May 28th, 2014 at 1:59pm by CJT-80 »  
 
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Steven_W
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Re: wonga.com alternative number needed, please he
Reply #1 - Dec 1st, 2008 at 12:12pm
 
I found an address:

88 Crawford Street  London  W1H 2EJ  United Kingdom

Does that help anyone to get a number?

Also I ran a search on the website registration search and got this, but it's in the states:

Registrant:
Hurwitz, Jonty
ATTN: WONGA.COM
c/o Network Solutions
P.O. Box 447
Herndon, VA. 20172-0447

No luck really I need a UK landline number, cheers!
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sherbert
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Re: wonga.com alternative number needed, please he
Reply #2 - Dec 1st, 2008 at 2:34pm
 
Why don't you try emailing them here....


https://www.wonga.com/Statics/Wonga/contact.aspx
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Steven_W
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Re: wonga.com alternative number needed, please he
Reply #3 - Dec 1st, 2008 at 4:52pm
 
I did that before I posted here and got no response, however, they have rung me as a result of that form so it obviously works.  For anyone who may need another number for them, this is not a landline, but the lady I spoke to gave me this:

08712885705

I'm about to ring that number so I'll post back if it's any good.

Thanks...
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Dave
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Re: wonga.com alternative number needed, please he
Reply #4 - Dec 1st, 2008 at 5:11pm
 
A Google of "W1H 2EJ" reveals some other businesses at 88 Crawford Street.

One result is for Dominion ATM Banking Systems Ltd, telephone 020 77235514. Googling dominion atm banking systems leads us to Cash on the Move which says it used to trade as Dominion for four years until January 2007.
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« Last Edit: Dec 1st, 2008 at 5:11pm by Dave »  
 
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MikeETO
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Company number but no name.
Reply #5 - May 15th, 2014 at 10:15am
 
Good Morning, I keep getting calls from 0207 1388 3311.
They will not identify their company, I tried the internet with out ant results. Has anyone else been contacted by this number? Thank you.
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CJT-80
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Re: Company number but no name.
Reply #6 - May 15th, 2014 at 10:18am
 
Mike that number has too many digits..

The code for London is 020 followed by 8 digits like this

020 7123 4567 - that format would make the number 020 7138 8331 1 - That maybe where you are having issues..

Was the number displayed with that many digits or did you use 1471 to check it?

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CJT-80

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Johnny Debt
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Re: Company number but no name.
Reply #7 - May 28th, 2014 at 11:41am
 
I have just called 0207 1388 3311 and its one of my favourite darlings; "Thank you for calling Wonga.com"
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Ian G
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Re: Company number but no name.
Reply #8 - May 28th, 2014 at 11:45am
 
There are too many digits in the number you posted.

I assume the final '1' is not needed.

-> 020 7138 8331 since 1999.
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« Last Edit: May 28th, 2014 at 11:48am by Ian G »  
 
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CJT-80
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Wonga.com
Reply #9 - May 28th, 2014 at 1:49pm
 
Oh right, the "lovely" Wonga.com

They have a complaints line listed here which is 1 digit different to the number we've.

Clearly Wonga cannot fathom the London dialling code.  Sad

To clarify Wonga.com can be called on: 020 7138 8330 or 8331.
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« Last Edit: May 28th, 2014 at 1:57pm by CJT-80 »  

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CJT-80

Any comments made are my own and are not those of SayNoTo0870.com
 
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bigjohn
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Re: wonga.com
Reply #10 - May 29th, 2014 at 2:03am
 
If you go to there site and click on help.Your find a question re contact numbers and an answer giving the geographical numbers to use.

(Q) What is your contact number?

(A) To repay your loan, you can call our automated repayment line on 0207 183 0063. If you have a query regarding your account please click on the relevant category that best suits your query. Alternatively you can type your question in the search bar at the top of the page and we will try to assist you. If these options do not help, you would like to speak to someone, please call our customer care team on 0207 138 8330.
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« Last Edit: May 29th, 2014 at 2:04am by bigjohn »  

BJ.
 
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Dave
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Re: wonga.com
Reply #11 - May 30th, 2014 at 2:35pm
 
The entries for Wonga have been updated.
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