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SAYNOTO0870.COM › Main Forum › Geographical Numbers Chat › Tesco Mobile 0345 Number Up and Running.

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Tesco Mobile 0345 Number Up and Running. (Read 18,888 times)

bigjohn Supreme Member Offline Posts: 2,316 Gender:	Tesco Mobile 0345 Number Up and Running. May 29^th, 2014 at 4:02am The Tesco Mobile Customer Service Centre new 0345 number, 0345 301 4455. Is now working in tandem with the 0845 number, 0845 301 4455. Wonder if Asda and Sainsbury,s Mobile will change 0845 number,s in time.
Back to top	« Last Edit: May 29^th, 2014 at 4:10am by bigjohn » BJ. IP Logged

CJT-80

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Re: Tesco Mobile 0345 Number Up and Running.
Reply #1 - May 30^th, 2014 at 6:38pm

bigjohn wrote on May 29^th, 2014 at 4:02am:

The Tesco Mobile Customer Service Centre new 0345 number,
0345 301 4455. Is now working in tandem with the 0845 number, 0845 301 4455.

Wonder if Asda and Sainsbury,s Mobile will change 0845 number,s in time.

Thanks for this, I would wonder myself... I'll have a chat with the existing mods about updating the info on the database

EDIT: this number has now been confirmed in the database. The IVR options are identical for both.

« Last Edit: Jun 5^th, 2014 at 8:31pm by CJT-80 »

Regards,

CJT-80

Any comments made are my own and are not those of SayNoTo0870.com

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Mike Fisher Newbie Offline Posts: 1 Gender:	Re: Tesco Mobile 0345 Number Up and Running. Reply #2 - Jun 18^th, 2014 at 4:51pm just phoned 03453014466 and voice mail redirected me to 08453014455. This was then v. busy and told to hold on (surprisingly ????)
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Ian G Senior Member Offline Posts: 276 Gender:	Re: Tesco Mobile 0345 Number Up and Running. Reply #3 - Jun 18^th, 2014 at 5:22pm 0345 301 4466 is a typo on your behalf. 0345 301 4455 does indeed answer and ask callers to redial 0845 301 4455. Have you tried 0345 300 6660 (was 0845 300 6660) instead?
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bigjohn Supreme Member Offline Posts: 2,316 Gender:	Re: Tesco Mobile 0345 Number Up and Running. Reply #4 - Jun 18^th, 2014 at 5:45pm Strange when i made the original post it was was connecting you direct to the menu identical to the 0845 one.
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Ian G Senior Member Offline Posts: 276 Gender:	Re: Tesco Mobile 0345 Number Up and Running. Reply #5 - Jun 18^th, 2014 at 6:06pm Maybe the message is meant to be on the 0845 line redirecting callers to the new 0345 number but someone got confused, or was given incorrect instructions, and installed it the wrong way round?
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CJT-80 Global Moderator Offline Posts: 1,714 Manchester Gender:	Re: Tesco Mobile 0345 Number Up and Running. Reply #6 - Jun 18^th, 2014 at 9:53pm Now that's very very odd... it certainly worked when I confirmed it The Technical Support and Aftersales line works fine via 0345 300 6660 If anyone is with Tesco Mobile perhaps a message could be sent asking why they have not amended both numbers?
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bigjohn Supreme Member Offline Posts: 2,316 Gender:	Re: Tesco Mobile 0345 Number Up and Running. Reply #7 - Jul 4^th, 2014 at 3:42am 0345 301 4455 now connects you again.
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Ian G

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Re: Tesco Mobile 0345 Number Up and Running.
Reply #8 - Jul 4^th, 2014 at 8:06am

I am aware of people receiving emails from Tesco mobile stating their 0845 numbers are "local rate" and therefore compliant with CRD.

It seems that telecoms companies are the last to catch up with the realities of what happened more than ten years ago.

In many cases matching 0345 numbers are already working. However, some web pages have been updated and others have not.

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