Experian has a fault on its website and its customers are being told to call them on a premium rate 0844 number.

We have Experian credit monitoring as part of our package with the Cooperative, but have been unable to access our record and are told to phone 0844 4818002. Today I was told (at my expense on 0844) that Experian has a fault which blocks Co-op customers from their website.

Saynoto0870 lists an alternative 01159410888 but this redirects callers to the 0844 number. What a ripoff ... won't help the Co-Op keep its vanishing customers either.