It's been a long haul but the message is eventually hitting home and companies large and small have to comply and use 03 numbers

EVEN CARPHONE WAREHOUSE HAVE SURPASSED            Who would have thought it?


YIPPEE!! TO ALL SAYNO PARTICIPANTS!!!

Many are still failing to comply with the regulation that applies only to calls in relation to purchases made, however the level of compliance achieved has been surprisingly high.

Changes such as those made by Carphone Warehouse show that the issue has been recognised, even if a complete switch has not been required at this stage. This will make it easier for the pressure created by the forthcoming need to declare the Service Charge to have the desired effect.

We have not yet secured a total victory, but the tide has turned in our favour and many long standing battles have been won.

The fair telecoms campaign is using media pressure to help drag some delinquents into line - see http://www.sundaypost.com/that-s-life/raw-deal/high-street-firms-clings-to-rip-o... - more such publicity is planned for the coming week.