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18185/1899/18866 charging more to call 03 numbers. (Read 16,057 times)
bigjohn
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18185/1899/18866 charging more to call 03 numbers.
Jul 29th, 2014 at 10:53am
 
Watch out if you use 18185 etc etc.

They are no longer treating 03 calls the same as 01/02 calls.

They now charge 3p a minute and 5p connection at all times whether you use short code or a normal access number.

EG. www.18185.co.uk

Your see it says 030 calls but i tried to call a  0330 number. and got the 3p announcement.
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bbb_uk
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Re: 18185/1899/18866 charging more to call 03 numbers.
Reply #1 - Jul 29th, 2014 at 7:55pm
 
They are not allowed to charge differently for 03x numbers compared to 01/02.

Ofcom specifically stated that calls to 03x have to be treated same as 01/02.
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poppasmurf
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Re: 18185/1899/18866 charging more to call 03 numbers.
Reply #2 - Aug 7th, 2014 at 11:57am
 
I note that the 18185 website specifies calls to 030 numbers incur a 3p per minute charge. 

Presumably calls to 0345 and other 03 numbers not starting 030 are charged at 0p per minute?  But I'm not ringing one to find out.
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« Last Edit: Aug 7th, 2014 at 11:58am by poppasmurf »  
 
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bigjohn
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Re: 18185/1899/18866 charging more to call 03 numbers.
Reply #3 - Aug 7th, 2014 at 5:28pm
 
poppasmurf wrote on Aug 7th, 2014 at 11:57am:
Presumably calls to 0345 and other 03 numbers not starting 030 are charged at 0p per minute?  But I'm not ringing one to find out.


I have already pointed out that calls to other 03 numbers EG 0330  are charged at 5p connection 3p a minute also. Wink
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bigjohn
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18185/1899/18866 no longer offer 03 calls.
Reply #4 - Aug 28th, 2014 at 10:01am
 
I see that they no longer support calls to 03 numbers full stop !!!
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Boxter
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Re: 18185/1899/18866 no longer offer 03 calls.
Reply #5 - Sep 2nd, 2014 at 10:35am
 
bigjohn wrote on Aug 28th, 2014 at 10:01am:
I see that they no longer support calls to 03 numbers full stop !!!



I used to be able to call 0300 numbers on 18185 but now when I call them it says, it's not supported as it's a special tariff number.

Really not happy about this as it will cost me more to call them now. Angry It's a pain that these override providers are hard to get hold of, as they need to be told they are wrong.


Any others that support 0300 and offer cheap calls?
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« Last Edit: Sep 2nd, 2014 at 10:36am by Boxter »  
 
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allegro
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Re: 18185/1899/18866 charging more to call 03 numbers.
Reply #6 - Sep 3rd, 2014 at 6:45am
 
There is no requirement for override providers to offer to connect to any particular number or class of numbers. It's purely a business decision by the provider. Hence they can take a decision not to conenct to 03 numbers if they wish.

I don't claim any understanding of the arcane world of termination rates etc but I suspect it costs fractionally more to connect to an 03 number than an 01/02 number. Since legally nobody in the UK can be charged more to connect to 03 than to 01/02 it may not be viable for an override provider to do so.

Since £5/month will buy anytime calls to 01/02/03 numbers from some mainstream telephony companies(£7 for BT)  it's getting to be a bit of a niche market where override providers are relevant to making UK calls.
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bigjohn
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Re: 18185/1899/18866 charging more to call 03 numbers.
Reply #7 - Sep 3rd, 2014 at 9:04am
 
I suspect that the problem is that the termination rates  , for  03 numbers  is high enough for some users of the service to offer payments (benefit in kind) to callers. So its easy to see why 18185/1899/18866  took the decision not  let you call 03 for an unlimited time for 5p. You'd be printing money at there expense.

They were then criticised for charging for 03 calls and not including them in unlimited time. So they withdrew the option altogether.

We touched on the 03 problem here: http://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1404987879
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« Last Edit: Sep 3rd, 2014 at 9:20am by bigjohn »  

BJ.
 
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bigjohn
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Cheaper way of calling 03 numbers,
Reply #8 - Sep 3rd, 2014 at 9:28am
 
If  you dont have inclusive minutes to 01/02/03 numbers where  they would normally  be included.

You can look at the MSE callchecker for cheap suppliers http://callchecker.moneysavingexpert.com/ukcallchecker/
ignoring the the entries for 18185 etc that have not been updated.

If you have/get a 3 payg sim you can call them for 3p a minute.

Or you could look on here and see if you can find a 01/02 or Freephone Number. ( Bit of a backward step i know  Shocked )
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« Last Edit: Sep 3rd, 2014 at 9:30am by bigjohn »  

BJ.
 
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derrick
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Re: 18185/1899/18866 no longer offer 03 calls.
Reply #9 - Oct 11th, 2014 at 10:36am
 
bigjohn wrote on Aug 28th, 2014 at 10:01am:
I see that they no longer support calls to 03 numbers full stop !!!




They are stating, "UK (030)   not supported".  e.g 1899: http://www.1899.com/rates.php

So maybe 034 are?!

.
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bigjohn
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Re: 18185/1899/18866 no longer offer 03 calls.
Reply #10 - Oct 12th, 2014 at 3:23am
 
derrick wrote on Oct 11th, 2014 at 10:36am:
bigjohn wrote on Aug 28th, 2014 at 10:01am:
I see that they no longer support calls to 03 numbers full stop !!!




They are stating, "UK (030)   not supported".  e.g 1899: http://www.1899.com/rates.php

So maybe 034 are?!

.


No they dont support calls to any 03 number full stop. The website,s need correcting.
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BJ.
 
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