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Foneshop.com either oblivious or indifferent (Read 4,682 times)
japitts
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Foneshop.com either oblivious or indifferent
Aug 21st, 2014 at 8:48am
 
www.foneshop.com publish an 0844 for all sales and enquiries, I recently ordered from them and then queried their lack of 01/02/03...

----- Original Message -----
From: Foneshop Sales
To:
Sent:
Subject:


Hello

Our only contact number is 0844 556 8636. We should be able to take you phone call between 8am and 4.30pm.

Kindest Regards
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WWW 41410672 pittsjon jonpittsaim  
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Heinz
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Re: Foneshop.com either oblivious or indifferent
Reply #1 - Aug 21st, 2014 at 2:33pm
 
01268 705870 is shown as an alternative in the unverified database.      
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After years of ignoring govt. guidelines & RIPPING OFF Council Tax payers using 0845 numbers, Essex County Council changed to 0345 numbers on 2 November 2015
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japitts
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Re: Foneshop.com either oblivious or indifferent
Reply #2 - Aug 22nd, 2014 at 9:55am
 
Aye, but it has left me wondering about the best course of action in these circumstances...

1: In the interests of "keeping it simple", just use the unpublished 01/02 number.

2: In the interests of "making a point", use the published number, complain and then - presumably invoice the company for the call costs?
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Heinz
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Re: Foneshop.com either oblivious or indifferent
Reply #3 - Aug 22nd, 2014 at 2:28pm
 
In most cases, whoever answers will have no idea whether you called in using the 0844 number or the geographical number (indeed, most will have no idea there is a way of avoiding the cost of the 0844 call).

Calls to 01 and 02 numbers cost me 5p regardless of duration (using 18185) so I'd always use the geographical number - and be satisfied with a verbal complaint in the course of that call.
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« Last Edit: Aug 22nd, 2014 at 2:31pm by Heinz »  

After years of ignoring govt. guidelines & RIPPING OFF Council Tax payers using 0845 numbers, Essex County Council changed to 0345 numbers on 2 November 2015
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