Nice little trick. Offer a reasonably fair price immediately after announcing price rise, lock people in for 3 years and then in the FAQ: "No, our broadband bundles are not compatible with Home Phone Saver. "

Without doing the sums I think Plusnet are still cheaper for a phone/BB package, no lengthy contract. (Line saver rental, anytime calls, caller display) And they are part of BT!

Thanks for doing the sums. It makes me wonder if BT are trying to a "good cop, bad cop" trick using their BT and Plusnet brands.

I should add that I've been a customer of Plusnet since well before the BT takeover. There have been some bad patches when I've thought about leaving but inertia has kept me there and things have always got better. At present Plusnet support is creaking badly under the weight of all the new customers they are getting.

I'm hesitant to say this in open forum but when your 12 month discount broadband deal with Plusnet is coming to an end phone them to get a MAC. You will usually get a decent result without changing ISP This may not work for fibre where the hit they take from the discount is rather bigger.

Except that Plusnet only discount broadband if you take their phone service as well. That's perfectly normal marketing

Worst rpovider ever. They charged me 2 pounds for not  using landline phone. They charge me every month. I know its only 2 pounds,but I have phone, telly and internet for 60 pounds per month ( old contract) that's why I think it's silly to do this. Do not ever sign with then.

Dave wrote on Feb 1^st, 2017 at 12:51pm:


Normal  BT line rental is available if you really wanted it, i cant see any benefits though. But i guess they would probaly be within their rights not to offer you the extra benefits of the Home Phone Saver a product specifically introduced for phone users

Plusnet are one of the very few that offer broadband you can place on other providers lines. See: https://www.plus.net/home-broadband/broadband-only/

If you click on Line rental needed with another provider

They put people off of the product.By saying.

"You'll need to pay line rental to Plusnet or another BT based landline provider to get our broadband.

If you opt to switch your phone service to Plusnet, we'll reduce your monthly broadband price by £3.50 for as long as you keep your phone line with us."

bigjohn wrote on Feb 1^st, 2017 at 7:44pm:

But if Home Phone Saver has already been signed up to, can broadband then be added to that line? Or will it be blocked? Or would it otherwise mean the customer would have to change package so as not to be in breach of terms?


bigjohn wrote on Feb 1^st, 2017 at 7:44pm:

Zen offer broadband only. The difference between broadband with line rental and without is £11.59. Line rental on its own (with non-inclusive calls) is £16.99. They impose a surcharge of £5.40 on the broadband if you don't take line rental from them. This is the equivalent of Plusnet's £3.50 difference in broadband with and without taking its line rental.

Fast.co.uk also offer broadband only.

However, I'm specifically looking at Andrews & Arnold ADSL. It can be used in conjunction with another provider's line rental. I am wondering whether this might work on a line that has BT Home Phone Saver on it.

Additionally, while A&A can offer voice service, they do naked ADSL whereby you pay £10 for the copper pair, if you do not pay line rental to another provider.

bigjohn wrote on Feb 1^st, 2017 at 8:28pm:

Thanks. I will ask A&A if I decide I'd like to move to it.