The web page does not however indicate whether or not there is a breach of the Consumer Contract Regulations - it states,

Quote:


This technique is common, and probably occurs for one of two reasons:

1. To conceal a breach from public view.

2. To preserve the subsidy obtained from use of premium rate service numbers, which could be lost if a basic rate number was published.

Either shows the company up very poorly. I think it highly unlikely that, as implied, customer service is offered on a wide range of different telephone numbers.