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SAYNOTO0870.COM › Main Forum › Geographical Requests › Ideal World - Customer Services

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Ideal World - Customer Services (Read 9,932 times)

SamC72 Newbie Offline Posts: 1 Gender:	Ideal World - Customer Services Jan 3^rd, 2015 at 9:41am Hi, does anyone know a geographical number for Ideal World customer services please? I have searched on here but the posts I've come across are very old.
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Forum Admin YaBB Administrator Offline Posts: 374 Gender:	Re: Ideal World - Customer Services Reply #1 - Jan 3^rd, 2015 at 12:26pm Hi SamC72, There are a number of entries listed in the main database for Ideal World. Have you already tried these numbers ? If so, please can you let us know which ones you tried and the results you had, so that we can update (or remove) the entries listed if necessary. Thanks Daniel
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CJT-80

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Posts: 1,714
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Re: Ideal World - Customer Services
Reply #2 - Jul 19^th, 2015 at 12:27pm

Would it appear that Ideal World have no idea as to what the right customer service line is?

From here:

"Customer Service (Available 6am - 12 Midnight)
If you are calling to track your order
Tel: 08717 123456*

If you are calling to change your address or payment details
Tel: 08717 123456*

If you are calling to check a refund or returns
Tel: 08717 123456*

If you have a query regarding the timing of your delivery
Tel: 08717 123456*

If you have a problem with your product or wish to cancel your order
Tel: 0330 3321300**

For all other queries please call
08717 123456*"

Are they trying to con anyone who calls, surely 90% of the above options are post sale enquiries? Checking delivery, chasing a refund... all post sale.. so why do they advertise an 087 number?

Are they breaching the Consumer Contracts Regulations?

Regards,

CJT-80

Any comments made are my own and are not those of SayNoTo0870.com

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