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Where can I find information about 1 July 2015? (Read 104,737 times)
nicholas43
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Re: Where can I find information about 1 July 2015?
Reply #15 - Apr 17th, 2015 at 9:12pm
 
And the numpties at Virgin are as clueless as EE.
Quote:
...will be known as Non Geographic Numbers (not service numbers) to align with the rest of the industry

118 will be referred to as Directory Enquiries


No, they'll be referred to as service numbers (even when you get no service) because NGN was baffling telecomspeak.

And, of course, 118 always has been the range for the DQ ripoffs of the desperate or unwary.
Any clues about whether more publicity for the service charge for using a DQ service will result in defensible charges?
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Ian01
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Re: Where can I find information about 1 July 2015?
Reply #16 - Apr 17th, 2015 at 10:16pm
 

Visibility of the DQ Service Charge levels might rein in some of the more excessive ones. The more important point is with separate declaration of Service Charge, callers will be able to make a clear choice as to which DQ service to use. When a mobile network charges every DQ service at £5 per minute consumers had no choice.

The separate declaration of Access Charge should lead to a number of  price reductions. No longer will mobile operators be able to jack up the prices, they will have to set the same Access Charge for all 084, 087, 09 and 118 numbers. Where a service has a lower Service Charge it will cost less to call.
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« Last Edit: Apr 18th, 2015 at 7:12pm by Ian01 »  
 
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Ian01
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Re: Where can I find information about 1 July 2015?
Reply #17 - Apr 24th, 2015 at 4:09pm
 

Adding to the list in the first post of this thread, Virgin Media has a page about the changes:
http://my.virginmedia.com/customer-news/articles/servicenumbers.html
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« Last Edit: Apr 25th, 2015 at 6:30pm by Ian01 »  
 
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Ian01
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Re: Where can I find information about 1 July 2015?
Reply #18 - Apr 26th, 2015 at 4:44pm
 

Adding to the list in the first post of this thread, Three has a page about the changes:
http://support.three.co.uk/SRVS/CGI-BIN/WEBISAPI.DLL?Command=New,Kb=Mobile,Ts=Mo...

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« Last Edit: Apr 26th, 2015 at 4:49pm by Ian01 »  
 
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Ian01
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Re: Where can I find information about 1 July 2015?
Reply #19 - Apr 27th, 2015 at 8:14pm
 
Adding to the list in the first post of this thread, Talk Talk has a page about the changes:
http://help2.talktalk.co.uk/uk-calling-0

and another page which very briefly mentions the changes:
http://sales.talktalk.co.uk/pricing/info/pricing-notification

The link from that page to a 'list of Service Charges' does not contain any such information.
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« Last Edit: Apr 29th, 2015 at 5:35am by Ian01 »  
 
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Ian01
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Re: Where can I find information about 1 July 2015?
Reply #20 - Apr 28th, 2015 at 1:44pm
 

Talk Talk also add that they will no longer offer inclusive calls to 0845 and 0870 numbers from 1 July 2015.
http://help2.talktalk.co.uk/how-much-do-uk-calls-cost#0845
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Ian01
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Re: Where can I find information about 1 July 2015?
Reply #21 - Apr 30th, 2015 at 9:57am
 

Adding to the list in the first post of this thread, Vodafone has two pages which briefly mention the changes:
http://www.vodafone.co.uk/explore/costs/pay-monthly-call-charges/index.htm
http://www.vodafone.co.uk/explore/costs/pay-as-you-go-call-charges/index.htm
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« Last Edit: Apr 30th, 2015 at 10:06am by Ian01 »  
 
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Ian01
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Re: Where can I find information about 1 July 2015?
Reply #22 - Apr 30th, 2015 at 10:04am
 

With just two months to go, and with the exception of LycaMobile and the addition of PlusNet, all of the providers listed at http://www.ukcalling.info/about now have at least something online about the forthcoming changes.

Not all of it is well-written or completely accurate, but it should give a flavour of what's happening.
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Ian01
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Re: Where can I find information about 1 July 2015?
Reply #23 - May 10th, 2015 at 9:33am
 

Vodafone have recently added an additional page with more information:
http://www.vodafone.co.uk/campaigns/calling-service-numbers/calling-service-numb...


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Ian01
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Re: Where can I find information about 1 July 2015?
Reply #24 - May 12th, 2015 at 7:37am
 

Additional page on Sky's website that was originally missed out of the list in the first post of this thread:
http://help.sky.com/articles/ofcom-uk-calling-campaign-faqs

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Ian01
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Re: Where can I find information about 1 July 2015?
Reply #25 - May 12th, 2015 at 6:20pm
 

Adding to the list in the first post of this thread, Talk Mobile has a page about the changes:
http://talkmobile.co.uk/uk-calling/



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« Last Edit: May 12th, 2015 at 6:21pm by Ian01 »  
 
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Ian01
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Re: Where can I find information about 1 July 2015?
Reply #26 - May 14th, 2015 at 10:20pm
 

When The Phone Co-op get their act together, they might have an official page about the changes.
Until then...  https://archive.is/rAHTU https://archive.is/v5Qt8
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nicholas43
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Re: Where can I find information about 1 July 2015?
Reply #27 - May 17th, 2015 at 5:20pm
 
Lots of these announcements are oddly muddled. If phone company staff don't understand the new regime, what hope does Joe Public have?
And there are still lots of posters, billboards, signs at roadworks etc which advertise 084 numbers. I just don't believe that they are going to magically show the service charge by 1 July 2015.
And many companies (eg Thames Water, supermarkets etc etc) are wastefully keeping 0800 numbers. From 1 July, 0800 will cost them a lot. Obviously, their customers will pay, via increased charges and prices.
From 1 July, what's the point of 0800, except to enhance telcos' profits? 03 is a much better deal for users.
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Re: Where can I find information about 1 July 2015?
Reply #28 - May 17th, 2015 at 5:24pm
 
nicholas43 wrote on May 17th, 2015 at 5:20pm:
From 1 July, what's the point of 0800, except to enhance telcos' profits? 03 is a much better deal for users.

0800 is free from my landline. 03 is not.
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Ian01
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Re: Where can I find information about 1 July 2015?
Reply #29 - May 17th, 2015 at 6:01pm
 

Not all callers have inclusive calls to 01, 02 and 03 numbers. Some providers charge extortionate rates for calls made outside of the inclusive allowances of a call plan. Where a service wants to guarantee that all callers incur no incremental call cost, they can use an 080 number. Callers must, however, become more aware that signing up to a package of anytime inclusive calls to 01, 02 and 03 numbers is now the norm, but that's for another thread.

The running costs for an 080 number will in many cases be only a couple of pence per minute more than those for an 03 number.
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« Last Edit: May 19th, 2015 at 9:07am by Ian01 »  
 
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