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SAYNOTO0870.COM › Main Forum › Call Providers › Where can I find information about 1 July 2015?

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Where can I find information about 1 July 2015? (Read 104,721 times)

Ian01 Supreme Member Offline Posts: 767	Re: Where can I find information about 1 July 2015? Reply #45 - May 31^st, 2015 at 10:33am Adding to the list in the first post of this thread, ASDA Mobile has an additional page about the changes. https://mobile.asda.com/pages/services
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nicholas43

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Posts: 92

Re: Where can I find information about 1 July 2015?
Reply #46 - Jun 1^st, 2015 at 8:54am

Has any telco succeeded in providing clear and correct information? ASDA is better than many I have seen. But they have mindlessly cut-and-pasted text from somewhere. (Ofcom?)
Quote:

1. The 'access charge':
Asda Mobile will charge 8p per minute for connecting you to the service you want.

Clear - and less grasping than many.

Quote:

2. The 'service charge':
This is set by the organisation or service you are calling.

Clear and roughly right. (Lots of end users will just be mindlessly sticking with whatever 0844def range their telco sold them.)
Quote:

For the access charge, look on your phone bill or speak to your phone company.

Why go back to the access charge? And why paste this, when you've just told us you're charging 8p/min?
Quote:

You'll find the service charge wherever the number is advertised.

No I won't - not for many years, and in some cases not ever.

« Last Edit: Jun 1^st, 2015 at 8:57am by nicholas43 »

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Ian01 Supreme Member Offline Posts: 767	Re: Where can I find information about 1 July 2015? Reply #47 - Jun 1^st, 2015 at 2:41pm Adding to the list in the first post of this thread, SSE / SWALEC has a page about the changes. https://www.swalec.co.uk/PhoneAndBroadband/Prices/PriceUpdates/
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Ian01 Supreme Member Offline Posts: 767	Re: Where can I find information about 1 July 2015? Reply #48 - Jun 2^nd, 2015 at 12:19pm Adding to the list in the first post of this thread, giffgaff has a page about the changes. http://community.giffgaff.com/t5/Announcements/Changes-to-service-number-chargin...
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Ian01 Supreme Member Offline Posts: 767	Re: Where can I find information about 1 July 2015? Reply #49 - Jun 2^nd, 2015 at 11:22pm Adding to the list in the first post of this thread, Sainsbury's Mobile has a page about the changes. http://www.phoneshopbysainsburys.co.uk/uk-calling
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kasg

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Posts: 320
West Sussex
Gender: male

Re: Where can I find information about 1 July 2015?
Reply #50 - Jun 3^rd, 2015 at 5:57pm

Ian01 wrote on Jun 1^st, 2015 at 2:41pm:

Adding to the list in the first post of this thread, SSE / SWALEC has a page about the changes.
https://www.swalec.co.uk/PhoneAndBroadband/Prices/PriceUpdates/

This bit is interesting, have any other telcos spelled this out?
Quote:

Once this change takes place, 0845 and 0870 calls will remain inclusive for the first 70 minutes as previously, and for the relevant periods as per your calls package. After that, they will be charged at the Access Charge rate + the relevant Service Charge.

These access charges seem to be varying wildly by company, for no reason I can fathom.

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Ian01 Supreme Member Offline Posts: 767	Re: Where can I find information about 1 July 2015? Reply #51 - Jun 8^th, 2015 at 4:33pm Additional SSE pages: https://www.southern-electric.co.uk/PhoneAndBroadband/Prices/PriceUpdates/ https://www.atlantic.co.uk/PhoneAndBroadband/Prices/PriceUpdates/
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Ian01 Supreme Member Offline Posts: 767	Re: Where can I find information about 1 July 2015? Reply #52 - Jun 11^th, 2015 at 8:39am Adding to the list in the first post of this thread, Hyperoptic has a page about the changes. https://hyperoptic.com/changes-to-08-09-118-numbers-from-1-july-2015/
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Ian01 Supreme Member Offline Posts: 767	Re: Where can I find information about 1 July 2015? Reply #53 - Jun 15^th, 2015 at 7:18pm Adding to the list in the first post of this thread, Zen has a page about the changes. http://blog.zen.co.uk/caller-clarity/
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Ian01 Supreme Member Offline Posts: 767	Re: Where can I find information about 1 July 2015? Reply #54 - Jun 16^th, 2015 at 10:11pm Adding to the list in the first post of this thread, Lyca Mobile has a page about the changes. http://www.lycamobile.co.uk/en/uk-calling
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Ian01 Supreme Member Offline Posts: 767	Re: Where can I find information about 1 July 2015? Reply #55 - Jun 16^th, 2015 at 10:48pm Additional.Talk Mobile page: http://talkmobile.co.uk/uk-calling1a
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Ian01 Supreme Member Offline Posts: 767	Re: Where can I find information about 1 July 2015? Reply #56 - Jun 17^th, 2015 at 3:16pm Adding to the list in the first post of this thread, Post Office Home Phone has some pages about the changes. https://account.pobroadband.co.uk/SelfCare.UI/ContentManagement/FAQs?topic=HomeP... http://www.postoffice.co.uk/price-guide-after-july
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Ian01 Supreme Member Offline Posts: 767	Re: Where can I find information about 1 July 2015? Reply #57 - Jun 22^nd, 2015 at 5:38pm Adding to the list in the first post of this thread, Post Office Mobile has some pages about the changes. http://mobile.postoffice.co.uk/help-and-support/charges-prices/ https://mobile.postoffice.co.uk/call-rates/special
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Ian01 Supreme Member Offline Posts: 767	Re: Where can I find information about 1 July 2015? Reply #58 - Jun 22^nd, 2015 at 5:45pm Additional Post Office Home Phone page: https://account.pobroadband.co.uk/SelfCare.UI/ContentManagement/FAQs?topic=Billi...
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Ian01

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Posts: 767

Re: Where can I find information about 1 July 2015?
Reply #59 - Jun 28^th, 2015 at 10:35pm

With just 48 hours to go until Clear Call Rates for Everyone must be implemented by all retail landline and mobile providers, it is concerning to see that a number of providers have nothing at all on their website about the forthcoming changes:

Lebara
The People's Operator
White Mobile
Delight Mobile
Family Mobile
GT Mobile
Kingdom Mobile
Vectone
Eclipse
18185.com
1899.com

Given that most networks usually give 30 days notice of impending price changes, there must now be a strong suspicion that some of the above will fail to comply with the new rules.

If you're a customer of one of these networks, now would be a good time to ask them whether they will be complying with the new rules, whether calls to 080 numbers will be free from 1 July 2015, and how much the Access Charge for calls to 084, 087, 09 and 118 numbers will be.

« Last Edit: Jun 28^th, 2015 at 10:35pm by Ian01 »

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