SilentCallsVictim wrote on May 30
th, 2015 at 7:44am:
We had hoped to win the argument that it is fundamentally unfair for the Service Charge to be paid by anyone other than those who call the organisation that imposes it. Sadly, those telcos who rely on the revenue from the Service Charge (as providers of phone services to businesses) have a sufficient commercial interest and the necessary breadth of power to dilute its effect. Sadly, neither the fair telecoms campaign nor Ofcom win every battle that we fight - even when on the same side.
But condition 14.9 says (
if I have found the correct final version) that Providers must make clear
(b) whether calls to Unbundled Tariff Numbers are included within bundles of inclusive calls or inclusive call minutes purchased by Consumers from the Communications Provider, specifying in particular:
(i) the Unbundled Tariff Numbers to which the terms of the bundle apply;
(ii) if relevant, the number of call minutes to Unbundled Tariff Numbers that are so included;
(iii) if relevant, whether the inclusion of calls to Unbundled Tariff Numbers is conditional upon the time or day of the call; and
(iv)
whether [my italics] any special offers, discount schemes or call bundling arrangements apply to the Service Charges payable in respect of the call minutes or calls to Unbundled Tariff Numbers that are so included.
So can't they say that the bundling does
not apply to the Service Charges?
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